What I can do when see "This device is already registered to another account."

Zyxel_Chris
Zyxel_Chris Posts: 727  Zyxel Employee
Zyxel Certified Network Administrator - WLAN Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate 50 Answers

Even after removing the device from the organization, it remains tied to the previous owner's account.

To register the device, download the Nebula Mobile App (Android / iOS) and scan the QR code sticker on the device.

Refer to the following guides for instructions specific to your product line:

Access Point

Switch

Firewall (ATP/USG FLEX)