Can't connect NSA 320S

MaxFra

NAS.JPG

Hello
I recently have a problem with my NAS . The “NAS starter utility” application is working well (see screnshot) and it seems to be connected to the NAS. Unfortunately I cannot connect to the network via IP. The ping check is without response.
I would like to know what kind of problem the NAS has and how I can solve it, thanks

Mijzelf

My experience with NSU is nil, but your screenshot shows 'unreachable', which makes me think you are looking to cached data.

You could try a factory reset. Press the button on the back for 30 seconds, while the box is on and, as far as you can tell, fully booted.

MaxFra

Thank you!

I've already done what you suggest to me. Now it works