Zyxel Multy M1 frequently turning red and stops working

TimRo21
TimRo21 Posts: 2 image  Freshman Member

Hello,

at home I have a system of 1 primary Multy and 4 Satellites. Usually every week I have to restart 2-3 of them because they turned red and stopped working. This is not how I expected the product to be. Can anyone help here?

Products probably out of warranty. Purchase date 2 years ago now.

Thank you!

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 3,936 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @TimRo21

    It seems like you are over the maximum number of satellites (1 primary Multy with 2 Satellites). We recommend that you create two sites (1 primary Multy with 2 Satellites and another 1 primary Multy with 1 Satellite) to use.

    Zyxel Melen