LTE7480-M804 not showing SIM as inserted
Skinnyscaramanga
Posts: 7
I have a new LTE7480, I tried it with a Three SIM and it worked albeit too slowly (too far from the base station), I have tried a Vodaphone data SIM and it refuses to be seen by the device ('No SIM inserted'). The SIM works fine in an iPhone. Is there a compatibility issue?
0
All Replies
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Hi @Skinnyscaramanga,
can you let me know the firmware version you are using on LTE7480?
Thanks.
Kind Regards,
Tobias0 -
Hi Tobias,
1.00(ABRA.0)C0
Kind Regards
Steve
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Hi @Skinnyscaramanga
Please try with Patch 1 Firmware:
https://www.dropbox.com/s/cbc92ae9w8kpg5s/100ABRA1C0.bin?dl=0
Thanks.
Kind Regards,
Tobias0 -
Hi, I've tried uploading the file you sent, but I'm getting an 'image upload failure'0
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Hi @Skinnyscaramanga
This should not happen, make sure download finish complete, also may reboot LTE Router once and try it again.
If still fail, please be in touch with out Support Team, to continue check on it:
https://support.zyxel.eu/hc/de/requests/new?ticket_form_id=114093996354
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File size is 12,966,074 bytes? I'm just trying a reset (by pressing the button for 5 sec)
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Hi,
yes, that´s correct.0 -
Same error message0
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Hi,
got it please proceed with Support link I send you.
Thanks.0 -
Thanks, I can't see a support link yet?
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