Change Nebula Owner (Free Version)

Lord_Twig · July 2020

Hi,

According to the other posts to change the owner of a nebula account on the free version has to be done via private messages here?

Our previous technical director has left and I need to change the owner to myself, as I can't raise a support request on the free version.... here I am

Ta
Ian

Zyxel_Jason · July 2020

@Lord_Twig ,
Hi Ian,

The transfer process is done.
You are the organization owner and the device owner now.

BTW, we are now working on a new feature "Assign new organization owner" in the near future, please stay tune with our News and New releases.

Zyxel_Jason · July 2020

Hi @Lord_Twig,

Welcome to Zyxel community!

Please help to enable Zyxel support at Help > Support request page and share me your organization name, so we can starting the transfer process for you.

Image: https://us.v-cdn.net/6029482/uploads/editor/fd/9vtq0zrhwsqc.jpg

Just a double confirm: You want to transfer the organization owner to your account, right?

Thank.

Lord_Twig · July 2020

Morning!

That's done, the organisation name is "Eaton Square Belgravia" and the owner needs to switch from gareth@ to ian@.

I have access to both email accounts if you need any email authorisation.

Many thanks
Ian

Zyxel_Jason · July 2020

Hi @Lord_Twig ,

Appreciate your cooperation.
I have started the process and also help you raise a ticket for tracking.
I will reply you via email when it is done.

Thanks.

Zyxel_Jason · July 2020

@Lord_Twig ,
Hi Ian,

The transfer process is done.
You are the organization owner and the device owner now.

BTW, we are now working on a new feature "Assign new organization owner" in the near future, please stay tune with our News and New releases.

Lord_Twig · July 2020

Thank you very much! this is great service.

letteriello · November 2022

Please can you do this change for me?

Change Nebula Owner (Free Version)

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