VPN100: Repetitively error: myZyXEL.com Certificate download has failed
[Deleted User]
Posts: 6 Freshman Member
Hi, I get repetitively this error in the log file (once a day): myZyXEL.com Certificate download has failed.
Device is a VPN100 with FW 4.35(ABFV.3).
Any ideas? Regards, Dany
Device is a VPN100 with FW 4.35(ABFV.3).
Any ideas? Regards, Dany
0
Accepted Solution
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Hi @Dany,
The error comes from "Certificate Update" in Configuration > Security Service > SSL Inspection > Certificate Update.
We have fixed the issue on the update server.
Try to click "Update Now" and SSL certificate is able to be downloaded successfully.
5
All Replies
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Hi @Dany,
The error comes from "Certificate Update" in Configuration > Security Service > SSL Inspection > Certificate Update.
We have fixed the issue on the update server.
Try to click "Update Now" and SSL certificate is able to be downloaded successfully.
5 -
Hi @Zyxel_Emily
Thank You for Your help. Solution has worked. After one "manual Update Now", the "Auto Update" was successful.
0 -
I have a USG Flex 700 running firmware version 5.31(ABWD0) which is having the same continuous error "2022-09-26 14:45:03 error myZyXEL.com Certificate download has failed.).
I have tried unsuccessfully to perform the update manually, but it continues to fail that way as well. "SSL Certificate download has failed. (failed) at Mon Sep 26 15:18:05 2022"
How can I correct this issue?
Jay0 -
jayd691,
I saw you create another one Flex 700 - Certificate download has failed
I will reply to the one you create, thank you.0
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