Multy Ubuntu

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alfmorten
alfmorten Posts: 3 image  Freshman Member
edited January 2019 in Multy WiFi System
Hi. I dont have a phone and purchased a zyxel multy. I cannot connect my Ubuntu Computer to the Zyxel router, why?

#MultyX_Jan_2019

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  • Dexter
    Dexter Posts: 108 image  Ally Member
    First Comment Friend Collector Sixth Anniversary
    edited January 2019
    Do you mean that you cannot use Ubuntu Computer to setup/install Multy X via Ethernet cable?
    If yes, as far as I know, Multy X only allows to use Multy App (mobile phone) to setup/install it.
    If not, can you provide more clear information about you problem?
  • alfmorten
    alfmorten Posts: 3 image  Freshman Member
    I have a Ubuntu computer, and I cannot access the Multy router to configure it, as I have done with several other routers from other vendors. I it is only accesseble via bluetooth and mobile app, why is this not stated anywhere in the documentation?

  • Zyxel_Steven
    Zyxel_Steven Posts: 246 image  Zyxel Employee
    Hi alfmorten,

    Multy X doesn't have the web interface. It only can use Multy App to configure/manage it by using mobile phone.

    Please refer to the User's Guide of Multy X from below link.
    https://www.zyxel.com/support/download_landing/product/multy_x_22.shtml?c=gb&l=en&pid=20170508113618&tab=User_s_Guide&pname=Multy%20X

    Due to product positioning of Multy series, only Multy Plus has the web interface.
    https://www.zyxel.com/products_services/AC3000-Tri-Band-WiFi-System-Multy-Plus/
  • alfmorten
    alfmorten Posts: 3 image  Freshman Member
    I had no idea that it was possible to produce a router without a web interface in 2019? Cannot understand what you are doing, I am very dissapointed. Please update the documentation with a warning, that you cannot use a regular computer to install the reouter.
  • Mijzelf
    Mijzelf Posts: 3,038 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
    I had no idea that it was possible to produce a router without a web interface in 2019?
    Is that snarky? Apple used to have routers without a web interface too, but they stopped producing routers in 2018.
    Please update the documentation with a warning, that you cannot use a regular computer to install the router.
    And not only that, you have to agree with the general conditions of either Google or Apple to be able to use your router!

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