NAS firmware upgrade seems stuck

michaeljc70
michaeljc70 Posts: 11  Freshman Member
Fourth Anniversary
edited March 2020 in Personal Cloud Storage
I attempted to do a firmware upgrade of my NAS326 through the interface.  It has been stuck at 10% for 30 minutes.  Everywhere it says not to reset during a firmware upgrade.  How long do I wait?  Is it going to be hosed if I reboot it? 

Edit: I can still access the files on the NAS through my laptop. 


#NAS_Mar_2020

Accepted Solution

  • michaeljc70
    michaeljc70 Posts: 11  Freshman Member
    Fourth Anniversary
    Answer ✓
    I let it sit all day.  I couldn't log into the web interface (message was something like a firmware update was in progress.  I had to reboot the NAS.  Luckily I was then able to complete the firmware update and it seems fine. 

All Replies

  • michaeljc70
    michaeljc70 Posts: 11  Freshman Member
    Fourth Anniversary
    Answer ✓
    I let it sit all day.  I couldn't log into the web interface (message was something like a firmware update was in progress.  I had to reboot the NAS.  Luckily I was then able to complete the firmware update and it seems fine. 
  • perdidohate
    perdidohate Posts: 5  Freshman Member
    edited April 2020
    same here. Reset doesn't work. How do you reboot? Just unplug the power?
  • perdidohate
    perdidohate Posts: 5  Freshman Member
    ok, i've turn it off and turn it on again. No firmware update but it's working again.

Categories

Consumer Product Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）