Firmware Update Procedure

Seamus · May 2020

Hi,
I need to update my installation of 3 Multy X, AC3000 Devices. I'm just a little concerned about upgrading and having the devices at different Firmware levels during the upgrade and the possibility of them no longer communicating with each other . If I upgrade the Master will it propagate the new firmware to the two slaves or is there some important sequence of updating that should be performed.

Thanks
Seamus

#Multy_May_2020

Zyxel_Eric · May 2020

Dear Sir,

During the firmware upgrade process, the Extender nodes will also download the firmware file from Root, and start the process. After the Root finished the firmware upgrade and reboot, other nodes should finish the firmware upgrade process too.

If you have a node which is offline during the firmware upgrade, you can sample add the node back to the Multy system, the new node will compare its firmware version with the Root. If the Root has latest firmware, the extender will download the firmware file from Root, and start the firmware upgrade itself.

Best regards,
Eric

Zyxel_Eric · May 2020

Dear Sir,

During the firmware upgrade process, the Extender nodes will also download the firmware file from Root, and start the process. After the Root finished the firmware upgrade and reboot, other nodes should finish the firmware upgrade process too.

If you have a node which is offline during the firmware upgrade, you can sample add the node back to the Multy system, the new node will compare its firmware version with the Root. If the Root has latest firmware, the extender will download the firmware file from Root, and start the firmware upgrade itself.

Best regards,
Eric

Seamus · May 2020

Hi Eric,
Thank you. That sounds fairly straightforward .

Regards

James

Firmware Update Procedure

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