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I am not able to find my device on myZyxelCloud

neewltd00
neewltd00 Posts: 3  Freshman Member
edited June 2020 in Multy WiFi System
Please can you anyone help with this, I have tried entering manually but still same issue

S183F120*****
B8ECA3E*****


#Multy_May_2020

All Replies

  • Zyxel_Eric
    Zyxel_Eric Posts: 1  Zyxel Employee
    edited May 2020
    Dear Sir,

    Do you mean the myZyxelCloud website?
    myZyxelCloud website cannot add Multy on the page.
    Multy can only be managed on Multy App.

    * Due to the safety reason, I have marked your S/N number and mac address of your Multy.

    Best Regards,
    Eric
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