change channel on multy x

Chanter
Chanter Posts: 6  Freshman Member
edited February 2020 in Multy WiFi System
how do i change output channel on multy x?
Thanks


#MultyX_Feb_2020

All Replies

  • I have the same problem with my Multy U. It prefers band 2 on 2.4 but there are two other networks at that band. I rebooted the device but nothing chenged so I factory resetted both multies but it was on band 2 again.

    2.4 is free after band 7 but it always prefers band 2 somehow, please add manuel channel selection.
  • Zyxel_Eric
    Zyxel_Eric Posts: 1  Zyxel Employee
    Dear Sir,

    We don't have plan to add the Channel selection on the Multy in the future.
    Thanks for your understanding.

    Best Regards,
    Eric
  • I have the very same problem. İt didn't switch channels and use crowded channels.
  • Zyxel_Jerry
    Zyxel_Jerry Posts: 569  Zyxel Employee
    Hi @haruntan,

    Multy Plus support changing the 2.4G channel, the other Multy model do not support changing the channel.
    Thanks for your understanding.

  • vzstrict
    vzstrict Posts: 2
    edited November 2021
    @Zyxel_Eric @Zyxel_Jerry how can we request new feature to be able to change the channel manually? It's impossible to use Multy X. It can't choose the right channel. I can't tell all my neighbors to reconfigure thier  routers everytime when Multy X choose "wrong" channel.
  • Zyxel_Jerry
    Zyxel_Jerry Posts: 569  Zyxel Employee
    edited November 2021
    Hi @vzstrict

    Multy X supports auto-selection channel, it will scan of the available channels on the frequency range. The channel we selected is based on a wireless environment. If the device often choose a crowded channel, you can try to place the device in other placement.
    Or you can consider to buy a Multy Plus, Multy Plus support to change 2.4G channel manually.