NAS542 Unable to map UPnP port

Boyanski · June 2020

Hello, I'm trying to enable HTTP on my NAS542, but it fails. Nothing happens, if I try to do it through MyZyxelCloud, it says "fail". Only WebDav is enabled, everything else is disabled and I cannot enable any of them.

I want to have access from outside the local network and I guess HTTP should be enabled.
I called my internet provider and asked if they block something, they said they don't put any limitations.
Any possible reasons?

#NAS_June_2020

Sakura_T · June 2020

Check if your NAS's gateway and DNS IP been set correctly.

Or instead of upnp, you may use port forwarding on your router for port 80

Penny · June 2020

if I try to do it through MyZyxelCloud, it says "fail"

Do you have a screenshot?
Maybe those ports are already occupied on your router?

Boyanski · June 2020

Here are my settings:

Image: https://us.v-cdn.net/6029482/uploads/editor/d6/ucob0gk2dbeb.png

Image: https://us.v-cdn.net/6029482/uploads/editor/gj/fd1sd5ivsfbc.png

The Gateway and DNS are my router's IP. I've set in the router DHCP server, so the NAS receives the same IP.

Image: https://us.v-cdn.net/6029482/uploads/editor/yl/6oq0wb08aj3d.png

The NAS has access to the internet, the ping is successful, firmware checking and updating works. Since I've set manual IP to the NAS, I also set NAT Forwarding in the router:

Image: https://us.v-cdn.net/6029482/uploads/editor/u7/kwxjpd5l63mf.png

So I enter the web interface with IP:8080

Sakura_T · June 2020

It seems to me that the internal port for HTTP should be 80?

Image: https://us.v-cdn.net/6029482/uploads/editor/nk/cmps4zbv5n57.jpg

Boyanski · June 2020

I tried with 80 and now everything is disabled and I can't enable any. Webdav is disabled and I thought ZyxelDrive won't work, but it works. From MyZyxelCloud I have hard time accessing the upnp settings.

NAS542 Unable to map UPnP port

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