Multy U - red indications

Bkejser Posts: 1

March 2021 in Multy WiFi System

What do I do. Its says that its offline and check power connection.
I have checked power and backhaul. Its seems to work or not ??? How do I remove these red info ???

Brian

IMG_7412.PNG 4M

0

All Replies

• 

  tonygibbs16 Posts: 977  Guru Member

  

  March 2021

  Hello @Bkejser
  

  
  

  I have looked in the user guide at ftp://ftp.zyxel.com/Multy_U_(WSR30)/user_guide/Multy%20U%20(WSR30)_2.2.1%20ed1.pdf and the Red LED can flash slowly or fast after a factory reset, according to page 12.

  
  

  If it is a slow blink, then it means an error during a firmware update.

  
  

  A fast blink means that it is doing default restoring.

  
  

  It might be that your secondary devices are out of range. According to page 48 of the user guide at ftp://ftp.zyxel.com/Multy_U_(WSR30)/user_guide/Multy%20U%20(WSR30)_2.2.1%20ed1.pdf you could check this by doing a WiFi backhaul test.

  
  

  This troubleshooting article might also help, see https://support.zyxel.eu/hc/en-us/articles/360018495020-Multy-U-Troubleshooting
  

  
  

  I hope that this is helpful.

  
  

  KInd regards,

      Tony
  

  0