I don't have any app to download on App Center (NAS540)

Thomasvn
Thomasvn Posts: 2
in Personal Cloud Storage
My dad bought this nas it run in raid1 with 2tb disks, but we can not download apps from the app center as it writes Dowload List Fail?
We have updated to the latest firmware V5.21(AATB.7) and made a RestoreFactory Reset. 
Maybe you know what the problem is or who we should write to?

Best Answers

  • Mijzelf
    Mijzelf Posts: 2,915  Guru Member
    250 Answers 2500 Comments Friend Collector Seventh Anniversary
    Answer ✓
    It seems the package server (ftp://ftp2.zyxel.com) is down at the moment. I think it will be back, as it serves packages for NASses which are still supported.
    You did update to v5.21 before the package server went down? The firmware updates are served by the same server.
  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,358  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments
    edited October 2021 Answer ✓
    Hi @Thomasvn , @Mijzelf

    The server is under maintenance during the weekend.
    The service is back now.
  • Thomasvn
    Thomasvn Posts: 2
    Answer ✓
    Hi @Mijzelf and @Zyxel_Jerry  many thanks for your reply, cool that it was just a server update.  I must have done the firmware update before package server went down for maintenance

All Replies

  • Mijzelf
    Mijzelf Posts: 2,915  Guru Member
    250 Answers 2500 Comments Friend Collector Seventh Anniversary
    Answer ✓
    It seems the package server (ftp://ftp2.zyxel.com) is down at the moment. I think it will be back, as it serves packages for NASses which are still supported.
    You did update to v5.21 before the package server went down? The firmware updates are served by the same server.
  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,358  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments
    edited October 2021 Answer ✓
    Hi @Thomasvn , @Mijzelf

    The server is under maintenance during the weekend.
    The service is back now.
  • Thomasvn
    Thomasvn Posts: 2
    Answer ✓
    Hi @Mijzelf and @Zyxel_Jerry  many thanks for your reply, cool that it was just a server update.  I must have done the firmware update before package server went down for maintenance

Categories

Consumer Product Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）