NAS542 500 Internal Server Error on USB External Drive
sheshman
Posts: 6
Hi,
I've NAS542, updated to latest version and did a factory reset after it(i bought as second hand that's why deleted everything with factory reset), so when i connect my 4TB western digital usb hard drive through front USB port, i can see my usb drive on external storage, opening file browser and clicking to my usb drive, then it waits for 5-6 seconds and returns 500 Internal Error.
Enabled SSH and connected to nas through ssh to see if there is a problem with file system, but "ls -l" returns nothing.
All other services works jut fine and i can use my usb hard drive on my windows & linux computers without any problem.
Any suggestions?
I've NAS542, updated to latest version and did a factory reset after it(i bought as second hand that's why deleted everything with factory reset), so when i connect my 4TB western digital usb hard drive through front USB port, i can see my usb drive on external storage, opening file browser and clicking to my usb drive, then it waits for 5-6 seconds and returns 500 Internal Error.
Enabled SSH and connected to nas through ssh to see if there is a problem with file system, but "ls -l" returns nothing.
All other services works jut fine and i can use my usb hard drive on my windows & linux computers without any problem.
Any suggestions?
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Best Answers
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with your help,i've found the problem.Mijzelf said:So you have to run 'ls -l' in that directory, to see it there are any symlinks pointing out of the filesystem, or strange names, or ... .
As you can see on screenshot it was returning I/O error for one of the folders on USB Drive, so it wasn't an important one i deleted with rmdir command, now it works perfectly.
Thanks for your time and support.
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If you have the possibility, do a filesystem check on that volume. Deleting that directory might not have removed all corruption.
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Guru MemberAll Replies
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Perhaps the USB power is not sufficient to supply certain size of external USB storage, or had you already plugged in the external power and still fail as well?0
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good pointBlabababa said:Perhaps the USB power is not sufficient to supply certain size of external USB storage, or had you already plugged in the external power and still fail as well?
i don't think it's power issue because when i go \\mynasip i can see external usb drive and files in it 0 -
I find some post related.You can reference to these topic.0
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Thanks Dexter,i already checked those subjects but no luck so farDexter said:I find some post related.You can reference to these topic.0 -
what is the output ofpwdls -lain the root of that mount?0
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You are running 'ls -l' from the wrong place. The external disk is mounted in /e-data/<something>/ .0
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oh sorry about that, i'm rookie on unix based systems.Mijzelf said:You are running 'ls -l' from the wrong place. The external disk is mounted in /e-data/<something>/ .
Here are the output of ls -la under /e-data
when i run ls it shows "90aa2d877a5254732fba90420060a799" i believe it's my usb hdd because when i "cd 90aa2d877a5254732fba90420060a799" and "ls" i can show my folders in usb drive
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So you have to run 'ls -l' in that directory, to see it there are any symlinks pointing out of the filesystem, or strange names, or ... .0
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