User Configuration number of zones

PeterUK · November 2021

Zywall 110

Did the number of User Configuration number of zones from firmware V4.65(AAAA.1) to V4.70(AAAA.0) change from 15 to 14? as when I tried to update the firmware it rolled back so I had the boot to the new firmware and do a reset then load my config with “Ignore errors and finish applying the configuration file” and it worked but when I go and check my setup the only thing missing (so for) was a zone I had 15 I now have 14 if I go to add a zone I get “'Zones have reached the maximum number.”

Zyxel_Emily · November 2021

Hi @PeterUK,

We will fix the issue in the next version of date firmware. I'll send the firmware to you when it is ready.

Zyxel_Emily · November 2021

Hi @PeterUK,

The firmware is ready.

Add 15 user defined zones and upgrade ZyWALL 110 to this firmware.

No error message appears after device reboots. 15 user defined zones still exist.

Zyxel_James · August 2022

Hello @dnlk17,

This zone-fix is added into V4.72C0 already, please refer to the Release note

Do you encounter this after upgrading to V4.72?

Thank you.

Image: https://us.v-cdn.net/6029482/uploads/editor/py/sloxc07u6k03.png

Best regards,

James

Zyxel_Emily · November 2021

Hi @PeterUK,

Add 15 user defined zones and upgrade ZyWALL 110 to 4.70.

The error message appears. We are investigating this issue.

Image: https://us.v-cdn.net/6029482/uploads/editor/zo/xgogrp1wxzyk.jpg

Image: https://us.v-cdn.net/6029482/uploads/editor/s9/12cc2693bga7.jpg

Zyxel_Emily · November 2021

Hi @PeterUK,

We will fix the issue in the next version of date firmware. I'll send the firmware to you when it is ready.

Zyxel_Emily · November 2021

Hi @PeterUK,

The firmware is ready.

Add 15 user defined zones and upgrade ZyWALL 110 to this firmware.

No error message appears after device reboots. 15 user defined zones still exist.

PeterUK · November 2021

Test the firmware can now get 16 thanks

dnlk17 · January 2022

Hi @Zyxel_Emily,
I think I have the same issue with my USG40 and the 4.70(AALA.0)C0 firmware, when upgrading to this firmware version, the configuration gets rolled back to the default one.
When "force-"applying the configuration (using this approach with the 3rd option: https://support.zyxel.eu/hc/en-us/articles/360006181614-Avoiding-configuration-corruption-crashes-on-firmware-upgrade-downgrade-Setenv-Script-) on the 4.70 version, there is then at least one zone missing.

Is it possible to get a similar .bin containing the patch as for the ZyWALL 110, but for my USG40?
Or, when will be the next firmware release for my device?

Thanks & kind regards,
Daniel

Zyxel_Emily · January 2022

Hi @dnlk17,

Here is the latest firmware with the solution.

https://community.zyxel.com/en/discussion/12082/zld-v4-70-wk46-firmware-release

dnlk17 · April 2022

Zyxel_Emily said:

Hi @dnlk17,
Here is the latest firmware with the solution.
https://community.zyxel.com/en/discussion/12082/zld-v4-70-wk46-firmware-release

Hi @Zyxel_Emily,
thanks for providing the link to the patched v4.70 in January.

When upgrading to V4.71(AALA.0) while having 16 zones (7 custom + 9 default), the problem seems to happen again.
-> "Boot Status:Previous firmware update failed!"
The system error log says: "Previous firmware upgrade failed - ERROR: zone CLIENT_LAN"

So my question is if the new v4.71 also contains the patch from "zld-v4-70-wk46"?

Thanks and best regards,
Daniel

PeterUK · April 2022

Zyxel do their fixes in such a way you have to wait for a main release vs patches for vulnerability at least that how I understand it so

4.70 is main release

4.71 is patch

4.80 is main release

But I just removed some zones till its in the next main release.

Zyxel_Emily · April 2022

Hi @dnlk17,

The official version 4.71 is a urgent release that only contains vulnerability fixes.

Please upgrade to this version to solve the issue of "User Configuration number of zones".

dnlk17 · May 2022

Thanks a lot @Zyxel_Emily for providing a patched version containing the zone-fix!

Also thank you @PeterUK for enlightenment regarding versioning strategies

User Configuration number of zones

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