Nebula Registration Error NWA90AX

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Karabulut Posts: 1  Freshman Member

July 2022 edited August 2022 in Service & License

i bought a NWA90AX - Pre owned from a Shop in Germany "Alternate in Giessen", now its not possible to register it on Nebula.. could you reset the registration before? thank you very much

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• 

  Zyxel_HsinBo Posts: 517  Zyxel Employee

  

  July 2022

  Hi, @Karabulut

  
  

  
  

  Welcome to the Zyxel Community,

  Please follow the below FAQ post to finish the register device process:

  
  

  Link: How to take control of NWA55AXE and reset to default — Zyxel Community
  
  

  If you are still unable to complete the re-registration,

  Please provide us with taking a picture of the sticker on the back of the AP which contains the information with the device’s MAC address & serial number by PM my account.

  We’ll check it as soon as possible.

  Thank you.

  Zyxel_HsinBo

  

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