I can't enable sign in method?

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LRB
LRB Posts: 1 image  Freshman Member
in Nebula
Hi there, i purchased Pro Pack Nebula but i can't manage captive portal customization?
I need to enable it but can't do nothin! it is wrigting that "Upgrade to Pro Pack to unlock this feature." although i've already bought it
Please help me

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,410 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi there,

     

    Captive portal customization is free, supported models can do this. Actually, it is not related to PRO pack’ feature.

     

    In the case you use some models as NWA50AX, NWA55AXE etc., they don't support captive portal. I attached a part of Device function table here as an example to let you follow easily. 

    You also can go to Help >> Support tools >> Device function table ( Zyxel Nebula - Device function table ) to know all the function of Zyxel products.

    Zyxel_Judy

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