Zyxel LTE 2566 randomly restarts itself

Gaim
Gaim Posts: 7
First Comment Friend Collector
edited January 2024 in Mobile Broadband
Hello everybody,

I've bought myself an LTE modem Zyxel LTE 2566 and it randomly restarts itself. I've been having it for a month and it randomly restarts 0-3 times a day, but I use it only for like 5 hours every day.

Yesterday I got a different device of the same Zyxel LTE 2566 model and today it restarted itself too, twice already, 5 minutes between the restarts.

I do have almost factory settings, I've changed only SSID, password, and disabled 2.4 GHz Wifi since I am using only 5 GHz.

The firmware is the latest.

Do you have any experience with this or any advice? The modem is not much cheap and having it restart itself multiple times a day is super annoying, especially during the meetings.

All Replies

  • Miaa
    Miaa Posts: 28  Freshman Member
    First Anniversary
    Hi Gaim , there is a power saving feature on GUI, you may check it whether be activated and let device enters sleep mode or not.

    (GUI>Maintenance>Power Saving>Power Saving)

  • Gaim
    Gaim Posts: 7
    First Comment Friend Collector
    Hey, thank you for your comment. This feature is disabled, I've checked it. Do you have any other thoughts?

  • SELBERG
    SELBERG Posts: 372  Master Member
    5 Answers First Comment Friend Collector Third Anniversary
    What firmware do you use?
  • Gaim
    Gaim Posts: 7
    First Comment Friend Collector
    @SELBERG Latest, V1.00(ABTW.3)C0
  • xtsed01
    xtsed01 Posts: 1
    Have the same problem, did you solve it somehow? 
  • Gaim
    Gaim Posts: 7
    First Comment Friend Collector
    Unfortunately I didn't solve it, the issue persists and makes me very unhappy. I have even tried a different device of the same model but it does the same so it is IMO a firmware bug.

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