[NEBULA] Why do I need to reauth again when I change setting from Captive portal reauthentication?

JohnM
JohnM Posts: 21  Freshman Member
First Comment Friend Collector Second Anniversary
edited April 2021 in Nebula
Hi all,
My iPhone connects to my NAP102 via Click-to-continue and it works fine. But when I change the Captive portal reauthentication from every day to every 4 hours, my iPhone got disconnected and ask me to reauth again. Is this correct?

Comments

  • Zyxel_Charming
    Zyxel_Charming Posts: 25  Zyxel Employee
    5 Answers First Comment Friend Collector
    Hi JohnM,
    No worries! It's a normal behavior after you make any configurations when devices are associating with NAP.
    The clients will be disassociated due to the radio off/on for configuration changed.

    We've noticed that might cause confusion to users and we're planing to add a notification for the effect of configuration changed.
  • JohnM
    JohnM Posts: 21  Freshman Member
    First Comment Friend Collector Second Anniversary
    Hey Nebula_Charming, thanks for your response, at least a notification will mitigate the confusion

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