I would like to use static ip addresses on WSQ60 Multy PLUS

fabrialare · January 2023

I tried to use the reserve IP in the access list that generate a rule in setting lan

and i put some rule to in setting lan to force the devices to get a specific ip address

it works for a while but after a period non well understood the wsq60 cancel the rules and in the access list took off all the reserve ip

so i am back at the beggining

i would like to write the rule table for ever where is the mistake?

Zyxel_Jerry · January 2023

Hi @fabrialare

Please send us the feedback on the Multy APP.
To reserve IP, you'll need to enable to "Reserve IP" function on the Multy app

Image: https://us.v-cdn.net/6029482/uploads/editor/k3/gq6jth4cnv8x.png

What do you mean you try to generate a rule in the setting lan, could you describe more details about it?

fabrialare · January 2023

I have done what you suggest

when you put that flag ( Reserve ip )

if you access the mutly plus with local login

you go at the option SETTING - LAN

you will find the cahnce to manage the range for pooling the DHCP

but also the rules for the STATIC DHCP TABLE

you will find a rule in that table is the rule you activated with the reserved IP

The problem is after a while ( could be one day or some hours )

You will find the table empty anf the flag reserve ip switch back off

so you loose the rule and ip address will become free again not anymore static but dynamic

thanks

fabrialare · January 2023

sorry for mistipyng

is not CAHNCE but CHANCE the possibility to to manage ....

Zyxel_Jerry · January 2023

Hi @fabrialare

Please help to export the log to us.

Image: https://us.v-cdn.net/6029482/uploads/editor/eg/kwh55ux1i8eh.png

Or you can send us the feedback log on the Multy APP.

Image: https://us.v-cdn.net/6029482/uploads/editor/gz/d2h9vrdn66br.jpg

fabrialare · January 2023

Hi

i exported the log

i have got 3 files

1 for internet

2 for connection

3 for other

but how can i send it to you

i do not see any kind of attachment icon for a tar file

In any case i found out

ACCESS CONTROL

if you unflag RESERVE IP in a device you will cancel the rule in

SETTING LAN STATIC DHCP TABLE

If you flag it you write a rule in that table

If you put dirctly a rule in STATIC DHCP TABLE and there is a device with the same mac address in

ACCESS CONTROL the ip address you put in the STATIC DHCP TABLE is irrelevant

and you put the flag RESERVE IP on that device with the ip adddress you see in acccess control.

So in reality you can put the ip address you choose in the rule but you are getting what the device got from DYNAMIC DHCP because you are reserving that one

If you cancel the device in access control you will delete the STATIC DHCP TABLE not just your row but the entire table ( here i think is the mistake )

So to put the ip address you want for a device since the table will be canceled you have to turn off the device, cancel the device row in ACCESS CONTROL go back to

SETTING LAN STATIC DHCP TABLE

insert all your rule turn on back your device to have the right address

than go back to acccess control and reactivate all the RESERVE IP ADDDRESS for all thos devices you want a precise IP ADDRESS if you are lucky non one is changed

well this is too much.

Another thing

Since i have got 4 WSQ60

1 Router 3 satellite ( or bridge or access point )

i would like to have with ip addresses

XXX.YYY.ZZZ.1 Router

XXX.YYY.ZZZ.2 SAT 1

XXX.YYY.ZZZ.3 SAT 2

XXX.YYY.ZZZ.4 SAT 3

well if you put these rules in SETTING LAN STATIC DHCP TABLE

and you restart all the WSQ60s

they will the right ip adddress for a while but yor STATIC DHCP TABLE will be deleted again

So it is very hard to use the STATIC DHCP TABLE

In this case you havent the FLAG RESERVE IP so it won't last ( here it is the other mistake )

you do not see all the devices in acccess control, the others multy you see it in MY MULTY

the only sure thing you can do is to set the reserve ip in access control

but that just block the situation in what the DYNAMIC DHCP has set for you

or you have to make a big effort to select your IP ADDRESSes

For me the STATIC DHCP TABLE should prevail on acccess control

So help me where is my mistake ?

Let me know how can i send you the logs

Fabrizio

Zyxel_Jerry · January 2023

Hi @fabrialare

Do you have registered account on the mycloud-sso.zyxel.com?
You can follow below steps to send us the feedback on the Multy APP.

Image: https://us.v-cdn.net/6029482/uploads/editor/fs/k9w1y6x4bt8k.png

Image: https://us.v-cdn.net/6029482/uploads/editor/yr/zc1bxxsxavkt.jpg

Image: https://us.v-cdn.net/6029482/uploads/editor/p8/j6mes7ecbe2q.png

fabrialare · January 2023

done

i sent to you by fabri.alare@gmail.com

even if my user in reality is fabri.alare@libero.it

in any case done

Zyxel_Jerry · January 2023

Hi @fabrialare

We've received your feedback. I'll contact you via the email.

fabrialare · February 2023

Hi Jeery have you got any news ?

fabrialare · February 2023

Hi Jerry

did you check the feedback ?

have you got any news?

I would like to use static ip addresses on WSQ60 Multy PLUS

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