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    • Instable wlan

    Posts: 3
    First Comment
    edited August 2023 in Multy WiFi System

    I’ve got an issue with wlan. Sometimes I loose connection and asks one of my systems to fill in the password again. How is that possible ?

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    • Posts: 2,993  Zyxel Employee
      Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

      Hi @Opagert,

      May I know the model of your AP and its firmware version? And you have mentioned "asks one of my systems to fill in the password again.", which system is it?

      Zyxel Melen


    • Posts: 3
      First Comment

      firmware = v1.00 (ABZF.5)CO

      Zyxel Multy, one of the satellites (wired backhaul) kicks me out the WiFi connection and when I want to reconnect I need to fill in the password again. (Phone is set on reconnect automatically)

    • Posts: 1,342  Zyxel Employee
      Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

      Hi @Opagert

      Thanks for the feedback.
      Do all of the clients have the same symptom?
      It should not need to fulfill the password again when roaming.
      Please help to send us the feedback on the Multy APP.

    • Posts: 3
      First Comment

      no and I found this out, it says that the power is of but when I look at it the led is green!

      IMG_3876.png
    • Posts: 1,342  Zyxel Employee
      Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

      Hi @Opagert
      We have received your send feedback, we'll contact you via email.

    • Posts: 18  Freshman Member
      First Comment Friend Collector

      i also have a very instable network sometimes. The speed is good but sometimes it is reconnecting and then internet is gone for sone seconds. I have the latest fimware which is 1.0. When will this be updated?

    • Posts: 1,342  Zyxel Employee
      Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

      Hi @Cihank

      Thanks for the feedback
      We have a date firmware makes the network stable, we would like to ask if you would be interested in upgrading to date firmware.

    • Posts: 18  Freshman Member
      First Comment Friend Collector

      hello, thank you for reponding and i am interested in your firmware which makes my network stable. What do i have to do? When i check in the Multy app it says that i have the latest fw.

    • Posts: 1,342  Zyxel Employee
      Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

      Hi @Cihank
      Yes, we have a date firmware that has improved the stability. Please help to send us the feedback on the Multy APP

    • Posts: 18  Freshman Member
      First Comment Friend Collector
      https://community.zyxel.com/en/discussion/comment/56609#Comment_56609

      how?

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