Instable wlan

Opagert · August 2023

I’ve got an issue with wlan. Sometimes I loose connection and asks one of my systems to fill in the password again. How is that possible ?

Zyxel_Melen · August 2023

Hi @Opagert,

May I know the model of your AP and its firmware version? And you have mentioned "asks one of my systems to fill in the password again.", which system is it?

Opagert · August 2023

firmware = v1.00 (ABZF.5)CO

Zyxel Multy, one of the satellites (wired backhaul) kicks me out the WiFi connection and when I want to reconnect I need to fill in the password again. (Phone is set on reconnect automatically)

Zyxel_Jerry · August 2023

Hi @Opagert

Thanks for the feedback.
Do all of the clients have the same symptom?
It should not need to fulfill the password again when roaming.
Please help to send us the feedback on the Multy APP.

Opagert · August 2023

no and I found this out, it says that the power is of but when I look at it the led is green!

Zyxel_Jerry · August 2023

Hi @Opagert
We have received your send feedback, we'll contact you via email.

Cihank · September 2023

i also have a very instable network sometimes. The speed is good but sometimes it is reconnecting and then internet is gone for sone seconds. I have the latest fimware which is 1.0. When will this be updated?

Zyxel_Jerry · September 2023

Hi @Cihank

Thanks for the feedback
We have a date firmware makes the network stable, we would like to ask if you would be interested in upgrading to date firmware.

Cihank · September 2023

hello, thank you for reponding and i am interested in your firmware which makes my network stable. What do i have to do? When i check in the Multy app it says that i have the latest fw.

Zyxel_Jerry · September 2023

Hi @Cihank
Yes, we have a date firmware that has improved the stability. Please help to send us the feedback on the Multy APP

Cihank · September 2023

https://community.zyxel.com/en/discussion/comment/56609#Comment_56609

how?

Instable wlan

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