Dropped wifi

TrevorF
TrevorF Posts: 1  Freshman Member
edited November 2018 in Multy WiFi System
My Apple phone logs onto my Multi X WiFi network but when my phone opens from sleep mode it’s not connected to the WiFi and if I go into the Multiy X app it says that it connecting. WiFi will then connect

#MultyX_Nov_2018

All Replies

  • Hanamichi
    Hanamichi Posts: 125  Ally Member
    edited November 2018
    Hi TrevorF,

    Can you share more detail information to clarify it?
    1. What is the model name of your Apple phone?
    2. What is the O.S. version of your Apple phone?
    3. What is the firmware version of your Multy X WiFi System?
    4. What is the version of the Multy App?
    5. Does this problem only happen on that Apple phone? Other devices was fine?
    6. Is possible to provide some screenshots related this problem?
  • ltcw
    ltcw Posts: 12
    First Comment

    Bonjour, j'ai exactement le même problème avec mon iPhone et mon iPad, et idem pour ceux de la famille.

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