Unable to delete some files

Zetec
Zetec Posts: 11  Freshman Member
First Comment Friend Collector Fifth Anniversary
in Personal Cloud Storage

In a Nas 326 I have a folder with some files that I cannot delete in any way. They are files created years ago by a now defunct PC and every time I try to delete them the message "requires authorization from [nas name]/admin" appears. I try both from Windows and from the file browser inside the NAS, but I can't delete them, I can only modify them. Do you have any ideas? Thank you.

Accepted Solution

  • Mijzelf
    Mijzelf Posts: 2,788  Guru Member
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    Answer ✓

    Login as root, using your admin password.

All Replies

  • suisei
    suisei Posts: 111  Ally Member
    First Comment First Answer Friend Collector First Anniversary

    You can SSH access into the NAS326 with you admin and password and use the linux type command to remove your folder.

  • Mijzelf
    Mijzelf Posts: 2,788  Guru Member
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    type?

  • Zetec
    Zetec Posts: 11  Freshman Member
    First Comment Friend Collector Fifth Anniversary
    https://community.zyxel.com/en/discussion/comment/58650#Comment_58650

    Sorry but I can log into linux as superuser but I don't know where the folder is. If it were Windows ok, but I've never used Linux. Thanks.

  • Mijzelf
    Mijzelf Posts: 2,788  Guru Member
    250 Answers 2500 Comments Friend Collector Seventh Anniversary

    Using WinSCP you'll have a graphical interface. The shares are located in /i-data/<some-hex-code>/ when it's an internal disk, and in /e-data/<some-even-longer-hexcode>/ when it's an external disk.

  • Zetec
    Zetec Posts: 11  Freshman Member
    First Comment Friend Collector Fifth Anniversary

    I found the files to delete but when I delete them I get "error 3 permission denied". If it helps, these files were in a dropbox folder.

  • Mijzelf
    Mijzelf Posts: 2,788  Guru Member
    250 Answers 2500 Comments Friend Collector Seventh Anniversary
    Answer ✓

    Login as root, using your admin password.

  • Zetec
    Zetec Posts: 11  Freshman Member
    First Comment Friend Collector Fifth Anniversary

    It worked! A thousand thanks!

  • suisei
    suisei Posts: 111  Ally Member
    First Comment First Answer Friend Collector First Anniversary

    Sorry, I mean the Linux base command line. rm….
    Yes, use Winscp, it would be more easier to do it.

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