Beaucoup de problèmes M1

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  • ltcw
    ltcw Posts: 12
    First Comment

    effectivement on me demande un ordinateur portable et de télécharger un programme. Je n’ai pas d’ordinateur portable pour ca

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,375  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Itcw

    We have receive your send feedback, we will contact you via email.

    Zyxel

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  • ltcw
    ltcw Posts: 12
    First Comment

    Oui on me propose un prise en charge RMA. Seulement je n'en sais pas plus mise à part qu'un des satellite est défectueux

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,375  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Itcw,

    As we discuss on email.
    Please contact local support for further assistance to proceed RMA process.

    Zyxel

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  • ltcw
    ltcw Posts: 12
    First Comment

    C'est fait. Mais quel satellite est défectueux ? vous en renvoyez un seul ?

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,375  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Itcw
    As we check, only the main one have the issue, please do the RMA for the Main Multy device.
    I have attached the serial number and MAC address in the email.

    Zyxel

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  • ltcw
    ltcw Posts: 12
    First Comment

    Malgré la RMa encore des soucis. Je retourne tout cela a la plateforme de vente

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