NR7101 401 Unauthorized
  Freshman Member
         
         
            
         Good morning everyone, I recently purchased the NR7101. Everything perfect so far except that after a few days or after several logins if I try to connect to the 192.168.1.1 home page I get the error "401 Unauthorized". I have also tried creating a new user in addition to admin but the problem persists. I have the latest firmware already installed. What can it be? Thanks
All Replies
- 
            
Power down your modem for a few minutes and try again.
1 - 
            
Yes thank you, I know that turning off and on works. But this happens a lot and I don't think it's normal. Is this a fixable bug? I wanted to understand why it happens. Thank you again for your response.
0 - 
            
The problem always occurs after at least 4 days of continuous operation. I solve it only by turning it off and on again. Doesn't something like this happen to anyone?
0 - 
            
Hi, I have the same issue… I get the error "401 Unauthorized" but after restart it works but it shouldn't be like this especially in equipment which cost ~ 500 EUR… Did you contact Zyxel support?
0 - 
            
That's a strange one - not come across that before on my NR7101 (coming up 2 years now). I also use a different logon cred and not the default. I know it might be annoying to say, but have you tried a factory reset?
0 - 
            
@Hello Neighbor Thank so much.
-1 
Categories
- All Categories
 - 439 Beta Program
 - 2.8K Nebula
 - 200 Nebula Ideas
 - 126 Nebula Status and Incidents
 - 6.3K Security
 - 499 USG FLEX H Series
 - 323 Security Ideas
 - 1.6K Switch
 - 84 Switch Ideas
 - 1.3K Wireless
 - 49 Wireless Ideas
 - 6.8K Consumer Product
 - 287 Service & License
 - 457 News and Release
 - 89 Security Advisories
 - 31 Education Center
 - 10 [Campaign] Zyxel Network Detective
 - 4.3K FAQ
 - 34 Documents
 - 34 Nebula Monthly Express
 - 85 About Community
 - 96 Security Highlight
 

  Master Member
         
         
         
  Ally Member