Multy M1 client not listed

Maxfilip
Maxfilip Posts: 2
First Comment Friend Collector
edited March 2024 in Multy WiFi System

dear community,

I’m using a Multy M1 as wireless access point and one cabled client.


the cabled client is not visible in the client’s list (parental control). How is that possible? And how to make it visible?


thanks

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,318  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Maxfilip

    Are you using Bridge mode?

    image.png


    In Bridge mode, the device will not be recorded in parental control.
    If you're in router mode, try to have the client ping the gateway of Multy M1 (default 192.168.212.1) and check again.


  • Maxfilip
    Maxfilip Posts: 2
    First Comment Friend Collector

    hi @Zyxel_Jerry
    thanks for the feedback

    I’m not using the bridge mode

    I pinged the gateway but still the client does not show


    thanks

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,318  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Maxfilip
    Please help to send us the feedback, on the Multy APP.
    You can follow below steps to send the feedback on the Multy APP

    send feedback 1.jpg

    Describe your issue

    send feedback2.png
    send feedback3.png

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