Multy M1 app hidden page connected devices

xofrot
xofrot Posts: 2
First Comment
in Multy WiFi System

Hello, I am using IOS app to configure Multy M1. due to routing limitation I have to use the bridge mode. When a new device is discovered, the multy app sends a notification (picture 1) and when clicking on it, I am able to access the page where all devices are listed (picture 2). in order to see who is connected, and get precious informations. However as soon I close the page it is not possible to display it again… apparently it can be done in NAT mode via the right side button that is disabled in bridge mode (picture 3). This seems confusing as the page apparently exists and can be accessed via the notification popup when new devices are discovered !

can you tell me if this is an undocumented feature or if such information (device list) can be retrieved somewhere else (by swiping some way, web gui, android app, …) ? thanks in advance.

2023-08-31 08-11-12.jpg
2023-08-31 08-11-33.jpg
2023-08-31 08-16-29.jpg

All Replies

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,302  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @xofrot

    In Bridge mode, the parental control function should be disabled, and cannot access the page.

    We'll modify the status of the Multy APP.

    Best Regards,

    Jerry

  • xofrot
    xofrot Posts: 2
    First Comment

    Thanks, but I am not sure to understand what you mean with modifying status fo multy AP ? Are you going to create a link to access this menu so I can monitor the devices connected as expected or block entirely this handy feature ?

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,302  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @xofrot

    The parental controll function(client page) should not cache in the multy app in bridge mode.

    It should not work in bridge mode, since in bridge mode the IP is not assigned by the multy devices.

    We'll correct the issue on the Multy APP.

  • vomermerely
    vomermerely Posts: 1
    First Comment
    edited May 23

    Hello @xofrot slice master When multiple devices connect I have network conflict problems. Network speed decreased quite a lot. How often does this happen? Is this my device's fault?

  • okimarukas
    okimarukas Posts: 92  Ally Member
    First Answer First Comment Friend Collector Second Anniversary

    Network conflicts and speed decreases can happen frequently depending on various factors, including the number of devices.
    Devices with better hardware specs can experience better speeds due to their advanced capabilities and efficient bandwidth usage.
    By checking performance across devices, you can ensure that no single device is hogging the bandwidth, leading to a more equitable distribution.

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