Deleted SSIDs are still accessable and present - new one do not show up

Patsy
Patsy Posts: 3  Freshman Member
First Comment
in Nebula

Hi,

I deletd a few SSIDs - they were open access and I did not need them anymore. They are gone from the dashboard BUT they are still accessible by everyone via phone etc.. In addition I created a new SSID - this one does show up at the dashborad BUT does not show up at all as a Wifi. This is now going since weeks and I havent found a soloution. Thxs for helping!

All Replies

  • Zyxel_Judy
    Zyxel_Judy Posts: 1,482  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula

    Hi @Patsy ,

    Based on your description, it seems the new SSID configuration wasn't applied to the AP. This could be due to the AP being offline or an issue preventing the Nebula Control Center from pushing the configuration to the AP.

    To better assist you, please enable Zyxel support.

    Additionally, please provide us with the name of your Nebula organization/site, the SSID name that is not being broadcasted here or via the private message by clinking to my account > Message.

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  • Patsy
    Patsy Posts: 3  Freshman Member
    First Comment

    Hi,

    Zyxel support is enabled! Sent you as well a PM with the other Infos!

    Thxs!!

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