No IP listed for a lot of clients

GiuseppeR · May 22

Hello everyone,

I'm used to setup devices in DHCP inside my networks, a part from some important items that have reserved IPs.

When I explore my Clients' list in Nebula I see a lot of NICs without an assigned IP:

Anyway I'm sure, to give you an example, that the second to last in the list you see is the x.x.x.125 inside my network but Nebula does not display that value.

How can I fix that?

Zyxel_Judy · May 22

Hi @GiuseppeR ,

To better support you, please enable Zyxel support and provide us with the name of your Nebula organization/site here or via the private message by clinking to my account > Message.

GiuseppeR · May 22

Hi @Zyxel_Judy

I sent you a PM with details, thanks a lot

Zyxel_Judy · May 23

Hi @GiuseppeR ,

In Nebula client list, IPv4 address are collected from LLDP information, Nebula Access point or Nebula Security gateway in the site.

The reason your Nebula Switch doesn't show some client's IP address is that clients don't support LLDP. To resolve this, please ensure that the devices connected to the switch support LLDP and LLDP include IP.

To verify LLDP support on your devices, please perform a packet capture and check the information as follows.