WBE660s fail to update the firmware 7.10 to 7.20

DGOM
DGOM Posts: 1  Freshman Member
in Wireless

Happy owner of a WBE600s AP, it is impossible to update the firmware to its latest version!
In add, I noticed on the forum that some users were having difficulties with version 7.20.When is it? Should I wait for a new patch?Why can't I install 7.20?

Thanks in advance for your answers.

Accepted Solution

  • saltet
    saltet Posts: 54  Ally Member
    First Answer First Comment Friend Collector Second Anniversary
    edited August 8 Answer ✓

    I have ignored the update as I have to many old devices which not have WPA 3 - so far have no problem with continuing using firmware 7.2.
    I have one WBE 660 and 6 NWA 130 in my network.
    For example some older iPad Pro do not have WPA 3 and as well temperature measuring devices.

All Replies

  • saltet
    saltet Posts: 54  Ally Member
    First Answer First Comment Friend Collector Second Anniversary
    edited August 8 Answer ✓

    I have ignored the update as I have to many old devices which not have WPA 3 - so far have no problem with continuing using firmware 7.2.
    I have one WBE 660 and 6 NWA 130 in my network.
    For example some older iPad Pro do not have WPA 3 and as well temperature measuring devices.

  • Zyxel_Tina
    Zyxel_Tina Posts: 159  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Network Administrator - Switch 50 Answers First Comment

    Hi @DGOM,

    Regarding the firmware upgrade, you can try the following official methods:

    If the issue still occurs after trying these methods, we’ll need a bit more detail to understand what’s happening on your side. Please send us the following via private message so we can investigate further:

    • Your network topology when doing firmware upgrade.
    • Any error messages you encountered during the failed update (screenshots are welcome).
    • A full video recording of the entire firmware upgrade process, so we can clearly see what happens.
    • Diagnostic information exported from the local GUI. Please refer to this FAQ.

    With this information, we’ll be able to assist you more effectively.

    Zyxel Tina

Categories

Wireless Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）