NSA-220 doesn't boot / no console output

kooky2410
kooky2410 Posts: 4 image  Freshman Member
First Comment Friend Collector
in Personal Cloud Storage

Hi all,

I inherited an old NSA-220 from a buddy of mine.

I put in 2 identical WD Blue 1TB drives (WD10EZEX), but it won't boot correctly, it seems.

I cannot access the web interface even after a reset via the reset button (hold 5 secs after 2nd beep, wait for 3 beeps) - the NAS does not answer pings to the factory default IP 192.168.1.3 . It actually does answer some pings while booting (flashing green SYS LED), but it stops after around 10 pings (this only works when the NAS is directly connected to the NIC of my PC):
Ping output:

grafik.png

Settings of NIC:

grafik.png

Furthermore I bought a USB → TTL cable and connected Tx, Rx and GND to the pins on the motherboard, I do not get any output in PuTTY, my settings for the serial port are

grafik.png

There's nothing (no smearing / gibberish either) displayed when the serial connection is opened, so I'm wondering if the settings are correct.

What am I doing wrong? I read about needing to format the 1st hard drive with an ext4 partition of some sort, but I can't find the thread anymore :(

I'd appreciate any help in this matter because the box shall serve as an offline backup target for a local club.

Cheers and thanks in advance!
kooky2410

All Replies

  • Mijzelf
    Mijzelf Posts: 2,982 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary

    the factory default IP 192.168.1.3

    Do you have documentation about this? It's some time ago I last saw a '220, but as far as I remember the factory default is DHCP. The ping answers could be either from the bootloader, or a temporary address to upload firmware using FTP. I have seen leftovers of that in bootscripts of younger NASses.

    You could use WireShark to determine if the box sends DHCP requests.

    You serial settings are correct. Have you already tried to swap RX and TX?

  • kooky2410
    kooky2410 Posts: 4 image  Freshman Member
    First Comment Friend Collector
    edited September 10

    Hi Mijzelf,

    thanks for the tips.
    Switching the Rx / Tx pins worked perfectly, I get console output now.

    For your question about the default IP: I attached a manual I found on zyxel.ru, check page 4 of the PDF for the details.

    NSA-220_1.0(1).pdf

    I will investigate a bit now and come back with more details. THANKS!

  • kooky2410
    kooky2410 Posts: 4 image  Freshman Member
    First Comment Friend Collector
    edited September 10

    Hi,

    that was fast. OK.

    So it was indeed DHCP that ruined my weekend :-D Reading the console output I recognized that the NIC of the NAS was configured with APIPA as there was no DHCP server answering. I could switch the IP of the NAS NIC to 192.168.1.3, access the web GUI, disabling DHCP and thus setting a static one.

    @Mijzelf MUCH appreciated, thanks for giving the final 2 hints!! :)

    Conclusion: If anyone has issues with their NSA-220, buy a USB → TTL cable with 3.3V - I got this one, works perfectly but the cable could be longer: https://amzn.eu/d/9ix6odq

    Pins on the NAS's motherboard are

    2025-09-10 20_49_38-Clipboard.png

    Settings for PuTTY are above :)

    Kind regards

Categories

Consumer Product Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）