I need the latest firmware and install instructions for WSQ50

Options
Rozza
Rozza Posts: 1 image  Freshman Member
edited October 15 in Multy WiFi System

Im having the same issue as others - the Multy app refuses to connect to the router, which I think is affecting my ability to add additional Multy X units.

Please can you send me the latest firmware for the WSQ50 and install instructions?

All Replies

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,117 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Rozza

    File sent to you via private message!

    Zyxel Melen


  • Дмитро
    Дмитро Posts: 2 image  Freshman Member
    First Comment

    Hello Zyxel Support Team,

    I have a Zyxel Multy X (model WSQ50) that I cannot connect to the Multy app on iOS.
    I’ve read that a firmware update can fix this issue. Could you please provide me with
    the latest firmware file (.bin) for manual installation?

    Device details:
    Model: Multy X (WSQ50)
    Serial Number: [your serial number]

    Thank you in advance for your help.

    Best regards,
    Dmytro

Categories

Consumer Product Help Center

EnglishTiếng ViệtРусскийไทย中文（台灣）