[Important Announcement] End of FTP Service Support for Home NAS Series

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  • LukeT
    LukeT Posts: 2 image  Freshman Member
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/78249#Comment_78249

    I have the exact same issue:

    ~ $ echo "ftp://192.168.178.10" > /i-data/sysvol/admin/zypkg/web_prefix
    -sh: can't create /i-data/sysvol/admin/zypkg/web_prefix: nonexistent directory
    ~ $ mkdir /i-data/sysvol/admin/zypkg/
    mkdir: can't create directory '/i-data/sysvol/admin/zypkg/': No such file or dir ectory

    Checking the folders, there is no "admin" folder in my sysvol folder. I would appreciate some help, NAS is model N540.

  • suisei
    suisei Posts: 120 image  Ally Member
    First Comment First Answer Friend Collector Second Anniversary

    You could try with command : mkdir -p /i-data/sysvol/admin/zypkg before do the command:

    echo "ftp://YOUR_NAS_IP" > /i-data/sysvol/admin/zypkg/web_prefix

  • frontsys
    frontsys Posts: 3 image  Freshman Member
    First Comment Friend Collector

    OK - followed the instruction and all worked fine until the final App Center refresh

    NAS326 2025-10-20 112042.jpg

    Is there a fix?

  • Emacap76
    Emacap76 Posts: 2 image  Freshman Member
    First Comment

    Buongiorno, io mi fermo al passaggio 3, dopo che creo la prima cartella non riesco a creare le altre 2 sotto cartella per caricare i file zippati.

  • Stefan_R
    Stefan_R Posts: 1 image  Freshman Member
    First Comment
    edited October 21

    Hat irgendwie alles funktioniert bis auf den letzten Punkt.
    Alle Apps aktualisieten und es ist nichts passiert.
    Die Meldung heißt: Ihre Apps sind auf dem aktuellem Stand.
    Ist das normal?

  • wardevilpro
    wardevilpro Posts: 2 image  Freshman Member
    First Comment

    Hello, I get an error when I type the command and it is impossible for me to go any further. Do you have a solution please?

    ~ $ ftp://192.168.1.116 > /i-data/sysvol/admin/zypkg/web_prefix
    -sh: can't create /i-data/sysvol/admin/zypkg/web_prefix: Permission denied

  • Tonysa
    Tonysa Posts: 2 image  Freshman Member
    First Comment

    Hi, I followed the procedure and it worked, but now Owncloud and
    PHP-MySQL-phpMyAdmin don't work. Any solutions?

  • suisei
    suisei Posts: 120 image  Ally Member
    First Comment First Answer Friend Collector Second Anniversary

    I encountered a download list failure when trying to deploy the app download. The MyZyxelCloudAgent needs to be updated to the latest version for it to work properly. After upgrading to the latest firmware, it should work fine. As I recall, version 6 is for the NAS326, and version 7 is for the NAS540.

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,382 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Emacap76

    Puoi mappare il dispositivo come unità di rete su Windows e creare manualmente le cartelle lì. Se riscontri difficoltà in qualsiasi passaggio, non esitare a contattarci.

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,382 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @frontsys

    The MyZyxelCloudAgent needs to be upgraded to the latest version. Please make sure you have downloaded and installed the latest NAS firmware.

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