5.41 FW update with delay

GiuseppeR
GiuseppeR Posts: 530 image  Master Member
Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector
in Nebula

Hello everyone,

I tried to updated several firewall Flex series manually, but some of them failed.

As you can see here:

immagine.png

You can find an example where it seems that the last update was done at 21:15 (some minutes ago…) but the firmware version seems to be always the 5.40 instead of the 5.41

Very strange behaviour, because I saw that firewall rebooting so I thought 5.41 was done

All Replies

  • PeterUK
    PeterUK Posts: 4,169 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
    edited October 27

    Maybe the firmware failed and you went back to 5.40?

    Is firmware type set to latest?

    Screenshot 2025-10-27 210953.png
  • Zyxel_Melen
    Zyxel_Melen Posts: 4,035 image  Guru Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @GiuseppeR

    I tested firmware upgrade and successed. Could you enable zyxel support access so we can check the related logs?

    Zyxel Melen


  • GiuseppeR
    GiuseppeR Posts: 530 image  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

    Hi @Zyxel_Melen

    sent details and access via PM

  • GiuseppeR
    GiuseppeR Posts: 530 image  Master Member
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Nebula First Comment Friend Collector

    Hi @PeterUK

    I think it failed, also because this is my setup on that ORG:

    immagine.png

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