[Important Announcement] End of FTP Service Support for Home NAS Series

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  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,385 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @frontsys

    Please refer to the steps 2 to verify whether all of the package are under the path.

    and refer to the steps 5 to confirm the path is correct are set up on the NAS.


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  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,385 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @danko ,

    If all the change are all done correctly on the NAS, please do not forget to check the FTP service should enable the anonymous FTP access.

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  • frontsys
    frontsys Posts: 6 image  Freshman Member
    First Comment Friend Collector

    @Zyxel_Jerry

    I have now managed to get the ZyXELCloud updated onto v1.06 and active on my system and I have managed to set up my Cloud account and it now recognises my device.
    I had to go in via Putty and make some changes which I found by trial and error but all is working as it should.

    Thanks

  • retro8bit
    retro8bit Posts: 2 image  Freshman Member
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/81552#Comment_81552

    What did you do to solve your issue? I have the exxact problem as you had earlier, Download List failed, and have done all in the tutorial over and over again..

  • Zsolesz
    Zsolesz Posts: 2 image  Freshman Member
    First Comment

    My NAS326 dont get updates no more.. Help me, i want to update my App Center but i want to update it from my local disk because,i want to change my HDD ,and if i change it now,the NAS is gone because, it want to update from the internet. 5.21 Aazf18 firmware

  • alexolivan
    alexolivan Posts: 2 image  Freshman Member
    First Comment

    Ok. got it working on NAS326 with latest firmware:

    The ftp URL is read from following file:

    /i-data/sysvol/admin/zy-pkgs/web_prefix

    Notice the dashed 'zy-pkgs' instead of 'zypkgs' … possibly happens in other device/firmware combos

    I had to mkdir /i-data/sysvol/admin/zy-pkgs anyways

    Also, by analizing an FTP server log, I noticed the NAS326 folder is uppercase (just in case)

    Hope it helps someone.

    Cheers

  • danko
    danko Posts: 24 image  Freshman Member
    First Comment Fourth Anniversary
    edited November 18

    For those of us who don't know anything about Unix commands and are WIN types,
    these forum instructions are very confusing.

    I have NAS326 and it is at 192.168.1.99.

    A few things are unclear to me when I look at the instructions and messages on this thread:

    1. In one place it is mentioned that the NAS542 folder should be created on the NAS
      and the files obtained by unpacking the file NAS326_zypkg_5.21.zip should be placed in it,
      i.e. the path should be "nasaddress"/NAS542/zypkg/5.21
      Elsewhere it mentions to create a mkdir /i-data/sysvol/admin/zypkg/

    Should the zypkg folder be a subfolder of the admin folder or not?

    1. Somewhere it says that the command should be mkdir /i-data/sysvol/admin/zypkg/
      and in another place mkdir -p /i-data/sysvol/admin/zypkg
    2. Somewhere it says that the echo command is run before the mkdir command,
      and somewhere it says that the mkdir command is run first
    3. What is /i-data/sysvol/ anyway
    4. Now zy-pkgs' is mentioned instead of 'zypkgs'…first was zypkg

    So, the combination is countless....
    can someone make an instruction in which it will be written exactly what the prerequisites are
    and what needs to be done in the exact order?

    Thank you very much!

                            
    
                        
        
                        
    
                
    
            
    
        
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                    retro8bit                    
                        
    
                        
                                retro8bit
                        

                        
                            Posts: 2 image  Freshman Member
    
         
            First Comment
         
         
            Friend Collector
         
                                
                    
    
                    
    
                        
                                                   
                                                                    
    
                    
                                                
    
                                                    
    
                                    
    
                
    
                    
    
                        
    
                            
    
    
        https://community.zyxel.com/en/discussion/comment/81578#Comment_81578
    

    

    Thanks for the help!
    Solved my issue!
                            
    
                        
        
                        
    
                
    
            
    
        
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                    crataegus                    
                        
    
                        
                                crataegus
                        

                        
                            Posts: 2 image  Freshman Member
    
         
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        https://community.zyxel.com/en/discussion/comment/81578#Comment_81578
    

    

    Sadly doesn't solve mine. Still get the "Download List Fail" message on NAS542. 
    Copied the zypkg files across to the newly created NAS542 volume (placing them in NAS542/zypkg/5.21/)
    
Added the /i-data/sysvol/admin/zypkg/web_prefix with "ftp://[my-nas's-ip]"
    
Enabled anonymous FTP access.

    
Tried the zy-pkg directory name but to no avail.
                            
    
                        
        
                        
    
                
    
            
    
        
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                    danko                    
                        
    
                        
                                danko
                        

                        
                            Posts: 24 image  Freshman Member
    
         
            First Comment
         
         
            Fourth Anniversary
         
                                
                    
    
                    
    
                        
                                                   
                                                                    
    
                    
                                                
    
                                                    
    
                                    
    
                
    
                    
    
                        
    
                            
    whatewer I try, result is always same. Download list fail!
    I quit…
    BTW
    I am disappointed with the manufacturer's decision to end support after a short period of production.
    And the devices are still sold in the sales network even though they are "end of life".
                            
    
                        
        
                        
    
                
    
            
    
        
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