[Important Announcement] End of FTP Service Support for Home NAS Series

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  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,401 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @Zsolesz

    Before upgrading the firmware, please make sure the file on the NAS disk has been backed up.

    You can find the firmware link below
    https://download.zyxel.com/NAS326/firmware/NAS326_V5.21(AAZF.18)C0.zip

    After upgrade it, please follow the steps to complete the set up.
    https://community.zyxel.com/en/discussion/29667/important-announcement-end-of-ftp-service-support-for-home-nas-series/p1

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,401 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @crataegus

    Please make sure you are on the latest firmware.
    You can find the firmware below:
    https://download.zyxel.com/NAS542/firmware/521ABAG15C0.zip

    After make sure the firmware upgraded.
    Please follow the steps below to proceed the set up

    please follow the steps to complete the set up.

    https://community.zyxel.com/en/discussion/29667/important-announcement-end-of-ftp-service-support-for-home-nas-series/p1

  • Zyxel_Jerry
    Zyxel_Jerry Posts: 1,401 image  Zyxel Employee
    Zyxel Certified Network Administrator - Security Zyxel Certified Sales Associate 50 Answers 1000 Comments

    Hi @danko

    Could you please provide the configuration steps you have completed on the NAS?
    Additionally, please share the firmware version of your NAS model.

    The procedure described in this topic should be available on the NAS as long as no manual modifications or third-party packages have been installed.

    Our SOP was tested using the NAS’s default configuration, and the process should work without issues. We have verified it on NAS firmware versions V15 and V18.

    If you can share the steps you followed, we may be able to identify why the App Center is unable to synchronize.

  • Zsolesz
    Zsolesz Posts: 2 image  Freshman Member
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/81734#Comment_81734

    the frimmer is on the nas326, which does not work, the app center list download failed. a more detailed guide is needed

  • danko
    danko Posts: 27 image  Freshman Member
    First Comment Fourth Anniversary

    OK.

    Step by step…

    Firmware is:

    image-2f698cfd0f427-de74.png

    1. First, I do this:
    image-3c5eb0aa5728b8-6db0.png

    2.Then:

    image-f89ad1c9ffed98-91ef.png

    3. Download file: NAS326_zypkg_5.21.zip

    4. Extract zip file and got folder NAS326_zypkg_5.21 with subfolder 5.21 (there are 18 files in 5.21 folder)

    5. Create folder NAS326 on the NAS and put folder 5.21 in folder NAS326

    image-a4e47ed9d031-b881.png

    6. Connect to NAS (192.168.1.99) with Tera Term 5 with user=root and password same like NAS admin password

    image-350102fcdd35d-fd0d.png image-cd42927924272-862d.png

    7. Making folder zypkg in admin folder:

    image-47f750d43be99-b627.png

    8. Create 5.21 folder in folder zypkg

    9. Copy all files from folder NAS326/zypkg/5.21 in folder admin/zypkg

    image-200486df64792-0dee.png

    10.Then echo command:

    image-79512d0134671-36e7.png

    11.Then cat:

    image-fae22867711c18-0329.png

    12 Then disconect Tera termfrom NAS

    13. Finaly, go to the App centar and try to update all apps…

    image-34f655773ecec-fdac.png

    Which step is wrong?

  • retro8bit
    retro8bit Posts: 4 image  Freshman Member
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/81638#Comment_81638

    Have you tried create the "zy-pkgs" directory? (note the added 's')

    "/i-data/sysvol/admin/zy-pkgs/web_prefix"

  • retro8bit
    retro8bit Posts: 4 image  Freshman Member
    First Comment Friend Collector
    https://community.zyxel.com/en/discussion/comment/81745#Comment_81745

    In step 10, have you tried the mkdir /i-data/sysvol/admin/zy-pkgs/web_prefix ? (notice the 'zy-pkgs' instead of 'zypkg')

  • danko
    danko Posts: 27 image  Freshman Member
    First Comment Fourth Anniversary

    image.png

    No….thats dont work…

    Mabye, web_prefix is wrong on the end?

    Are you shure?

  • NAS326owner
    NAS326owner Posts: 2 image  Freshman Member
    First Comment

    Absolutely does notwork on NAS326. Both directories zypkg and zy-pkg make no good. "List download failed" forever. All is done strict according to instructions, nothing helps.

  • danko
    danko Posts: 27 image  Freshman Member
    First Comment Fourth Anniversary

    User Zyxel_Jerry hel me with explanations….

    And I made success operation.

    I done this (step by step):

    1.Check is it last Firmware - NAS326_V5.21(AAZF.18)C0

    2. I am logging as admin on NAS web-interface from local PC

    3. I deleted all files and folders from previous attempts (NAS 326, zyzpkg, zy-pkgs,5.21, web_prefix)

    4. I enabled Telnet and SSH in NAS Control panel

    5.I enabled annonymys FTP in NAS Control panel

    6. I am logging as admin on NAS web-interface from local PC

    7. From „Control panel – shared folders“ I am creating folder NAS326 in same path as admin folder and give read/write access to all users

    8. From „NAS File Browser“ I create folder zypkg under NAS326 folder

    9. I download zip file from NAS326 link from forum

    10. From „NAS File Browser“ I upload zip file to zypkg folder

    11. From „NAS File Browser“ I decompress zip folder and got folder „NAS326_zypkg_5.21“ with subfolder 5.21 under zypkg folder

    12. From „NAS File Browser“ I move 5.21 folder to zypkg folder

    13. I am delete zip file and „NAS326_zypkg_5.21“ folder and situation is: In folder NAS326 is folder zypkg. In zypkg folder is 5.21 folder with 18 files (17 zpkg files and 1 tgz file)

    14. Then, I start Tera Term VT, on my server 192.168.1.99, username=root, password=same like admin password

    15. I executed command: mkdir /i-data/sysvol/admin/zy-pkgs

    16. I executed command: echo "ftp://192.168.1.99" > /i-data/sysvol/admin/zy-pkgs/web_prefix

    17. Then, disconnect from Tera Term VT

    18. I check from „NAS File Browser“ and I saw in admin folder there is folder zy-pkgs with file web_prefix

    19.In web_prefix file is text ftp://192.168.1.99

    20. In the App centar try to update all apps…and finaly I got „Download list success“!!!

    BINGO!

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