Mysterious FWA710 DownGrade FirmWare

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Luca_G
Luca_G Posts: 4 image  Freshman Member
First Comment First Anniversary
in Mobile Broadband

I noticed something mysterious and disturbing about my Zyxel FWA710: I found the old FW V1.20 installed when I upgraded to V1.60 a few weeks ago!!!

Well... I also searched the Nebula Cloud services to see if there was something that for some reason had automatically installed 1.20, but I didn't find anything.

Has anyone ever experienced something similar?

All Replies

  • Daniel_505
    Daniel_505 Posts: 4 image  Freshman Member
    First Comment Friend Collector

    My FWA505 was downgraded from v1.60 to v1.19 because the first release of v1.60 was bugged.

    Later, a patched version (v1.60(ACKO.2)) was released and I was able to upgrade again.

    You should check on Nebula Cloud if a newer firmware version is available for your FWA710.

  • Luca_G
    Luca_G Posts: 4 image  Freshman Member
    First Comment First Anniversary

    Hi,

    mmmhhhh I'm not sure this is the rational: the last version is always the FW Version "FWA710 V1.60(ACGC.1)C0". If there is a problem with this version, remove it from the downloadable versions. I installed it again, let's see what happens.

    However thanks for the information, it seems to exist a services that downgrade the firmware if necessary.

    Ciao, Luca

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,258 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Luca_G

    Could you help to enable Zyxel support access so we can help to check?

    https://community.zyxel.com/en/discussion/14234/nebula-how-to-turn-on-zyxel-support-access

    FWA710 doesn't encounter the issue that @Daniel_505 mentioned, so the firmware of FWA710 should not be scheduled for previous firmware.

    Zyxel Melen


  • Luca_G
    Luca_G Posts: 4 image  Freshman Member
    First Comment First Anniversary

    Only a Question: I use the FWA710 to Work, it's absolutely important not to have disservices during your checking. is that so?

  • Zyxel_Melen
    Zyxel_Melen Posts: 4,258 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Administrator - Switch Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hi @Luca_G

    It won't have disservices during the checking since we only check the logs.

    Zyxel Melen


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