Original Firmware for NR5103E

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cheriorn
cheriorn Posts: 1 image  Freshman Member
in Mobile Broadband

Dear Community,

I own a Zyxel NR5103E router and was searching for a firmware update. Unfortunately, I accidentally installed firmware intended for the NR5103 model instead.

Now, the router's power light remains red, and the Wi-Fi is not working.

Has anyone experienced a similar issue, or does anyone know how to recover the router from this state? I would greatly appreciate any guidance or suggestions to help resolve this problem.

Thank you in advance for your support!

Best regards,

Ibrahim

All Replies

  • Zyxel_Brandon
    Zyxel_Brandon Posts: 27 image  Freshman Member
    First Answer First Comment

    Hi Ibrahim,

    We have a firmware protection mechanism to prevent upgrading a device with firmware intended for a different model. Could you please share which ISP did you purchase the NR5103 from?

    Thanks.

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