Synchronization Issues with Nebula USG FLEX 500H HA on-premises.
Ally Member
Hello, I'm having synchronization problems with a Nebula installation of two USG FLEX 500H units in HA. The installation is on-premises, but I don't see the updated configuration in some settings in Nebula.
For example, in Interface everything is set to default, but this is not the case in the local configuration.
In configure---Firewall everything is set to default.
The device status appears to be fine with updated data.
Connectivity with Nebula is working correctly.
What could be the problem?
Accepted Solution
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Update:
This issue is due to the device startup configuration have one command with empty characters which cause sync failed. Removing this command solves this issue.
Zyxel Melen0
Zyxel Employee
All Replies
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Hi @Pedroj
May I know if this issue still existed? If so, could you help to enable Zyxel support access and let me know the organization's name so we can help to check?
Zyxel Melen0 -
Update:
This issue is due to the device startup configuration have one command with empty characters which cause sync failed. Removing this command solves this issue.
Zyxel Melen0
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