Cloud saving mode activated after less than 30 days.
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ViktorLima
Posts: 2 
Freshman Member
Freshman Member
in Nebula
Hi!
My Nebula Cloud saving mode is activated again and again despide regulary admin logins on the same organization.
For example (logins):
2026-04-03 20:xx:xx «— Cloud saving active.
2026-03-21 22:11:55
2026-03-13 11:46:01
2026-03-12 16:16:24
They say it's only activated 30 days after the last admin login to an organization.
So, looks odd to me. Any idea how to fix this?
0
All Replies
-
Hi @ViktorLima
We are clarifying this issue and I will update you once we have further information. During the waiting period, may I confirm that you did have access to the organization(like the dashboard of your site), did you not?
Zyxel Melen0 -
Hi @ViktorLima
Could you help to enable Zyxel support access so we can check this issue further?
Here is an FAQ for you to reference:
Zyxel Melen0 -
done
1
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