Problem in updating NWA50AX

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Vwn
Vwn Posts: 2 image  Freshman Member
in Nebula

Even though I’ve downloaded the latest available version, 7.10ABYW.4, the access point still shows version V7.10(3) 2025.06.29. I’ve also tried downloading earlier versions, such as 7.10ABYW.3, but it won’t update. What am I doing wrong?

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  • Zyxel_Judy
    Zyxel_Judy Posts: 2,597 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 2 - Nebula Zyxel Certified Network Engineer Level 2 - Switch Zyxel Certified Network Engineer Level 2 - Security Zyxel Certified Network Engineer Level 1 - Nebula
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    Hi @Vwn ,

    To better assist you, could you please provide the following:

    1. The source where you downloaded the latest firmware version.
    2. A screenshot of the access point showing firmware version V7.10(3).
    3. Your Nebula organization and site name.
    4. Please also enable Zyxel support access

    Zyxel_Judy

  • PeterUK
    PeterUK Posts: 4,564 image  Guru Member
    250 Answers 2500 Comments Friend Collector Eighth Anniversary
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    did you unzip the file to find file with .bin ?

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