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Is there any APs that does not need Ethernet cable?
All Zyxel access points have uplink port for Ethernet cable connection, and while the AP is working in WDS/Zy-mesh/Smart mesh repeater mode the AP doesn’t require Ethernet cable connected for uplink usage.
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Why is a New SSID Named "Zyxel-XXXX" appearing from the Access Points?
The SSID 'Zyxel-XXXX' may appear for the following reasons: Factory Default Settings: When an access point (AP) is reset to factory settings, it may broadcast a default SSID like 'Zyxel-XXXX'. 'XXXX' followed by the last four digits of the MAC address. You can disable it or change it through the AP's management interface.…
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WLAN - Initial Setup Revision
To improve the user experience during the initial setup of access points, Zyxel Networks has introduced several enhancements. These changes ensure that users complete necessary configurations and have easy access to cloud management and the Nebula mobile app. Key Enhancements Mandatory SSID Change: During the initial setup…
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Wireless Health and Wi-Fi Aid Enhancements
Wireless Health Enhancement Wireless Health is a feature designed to optimize client connections by monitoring the health of each client and taking corrective actions when necessary. Reduced Client Optimization Interval: Previously, the client needed to exhibit poor health for three minutes before the AP would disconnect…
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NWA55AXE: Enhanced Authentication Services
Zyxel Networks has enhanced the capabilities of the NWA55AXE access point by adding support for full authentication services. This update brings significant improvements to this small business access point, now classified under the "Simplicity AP" category. Key Updates Expanded Authentication Options: Previously, the…
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Understanding Multi-Link Operation (MLO)
Multi-Link Operation (MLO) is a key feature of WiFi 7, offering significant advantages in throughput and latency by allowing devices to connect to an access point using multiple radios simultaneously. MLO enables devices to connect to an access point (AP) using multiple frequency bands at the same time, such as 2.4 GHz, 5…
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WBE530: The Next-Gen WiFi 7 Access Point
Zyxel Networks is proud to unveil the latest addition to our hardware lineup, the WBE530, a state-of-the-art WiFi 7 access point designed to deliver unprecedented speed and performance. Here, we'll provide an overview of its specifications and features. Key Features and Specifications WiFi 7 Support: The "BE" in WBE530…
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Comparison of the WBE530 and NWA130BE
The WBE530 and NWA130BE are Zyxel Wi-Fi 7 access points. The hardware specifications of the WBE530 are the same as those of the NWA130BE. In terms of Ethernet specifications, it features a 2.5Gbps Uplink Port and a 2.5Gbps LAN Port. For WiFi specifications, it has 2x2 antennas on the 2.4GHz, 5GHz, and 6GHz radios,…
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Why do APs keep dropping out some specific clients after change SSID profile?
This issue might be related to older network settings not being cleared from your devices. Follow the steps to delete old profiles on your devices. Create a new SSID with a different name and no password for testing purposes. Reset the network settings on your devices. Delete the existing SSID profile and try reconnecting.
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How to resolve Wi-Fi disable slot due to limited power?
The instability in wireless network may be due to insufficient power supplied to your AP. These logs indicate that the system is disabling wireless slots because of limited power. Disable slot1 due to limited power Disable slot2 due to limited power Disable slot3 due to limited power Ensuring your device receives…
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How can I ensure my AP receives enough power?
To ensure your AP receives adequate power, you need to plug with Power Adapter or configure your PoE switch to provide the correct power budget and check the power standards it supports. Insufficient power may limited AP’s capability and reduce the performance or even disable the WiFi. For each models specifications, refer…
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Why does the WiFi not start or suddenly disabled on the AP WBE660S?
The issue might be related to power limitations. The Zyxel WBE660S has specific power requirements for its operation. Here are the supported power standards: IEEE 802.3af: Not supported; Wi-Fi will be disabled. IEEE 802.3at: Limited operation; 2.4GHz 2T4R; 5GHz 2T4R; 6GHz 2T4R. IEEE 802.3bt: Full, unrestricted operation.…
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How to troubleshoot AP in boot loop?
If your APs are stuck in a boot loop, follow these steps: Attempt to boot up the AP using the dual image steps provided. This process doesn't require a console cable. After AP boot up, if the APs are still not responding, check if there are any blocked logs on your firewall or DHCP server and ensure AP can get IP without…
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Will it affect firmware update if disable FTP on Zyxel AP?
Disabling FTP will not impact firmware updates. Firmware updates are pushed from the cloud server to the APs in cloud/managed mode and standalone wed GUI download or local upload, disabling FTP does not interfere with this process. As long as your AP maintains a stable connection with the internet, firmware updates will…
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How to check if AP is being threated?
Review Connected Devices: Go to the section that lists all devices currently connected to your AP. Identify any unknown or suspicious devices. Examine Event Logs: Access the event log section to review logs for any unusual or unauthorized access attempts. Look for repeated failed login attempts or unfamiliar IP addresses.…
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How to reset NWA50AX Pro?
To reset the NWA50AX Pro to its factory default settings, use the reset button located on the back of the device. Press and hold the reset button for approximately 10 seconds until the LED light starts blinking. The access point will then reboot and restore its default settings. Remember to back up any important…
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How can I find Nebula AP feature comparisons?
Please find Nebula AP feature comparisons using the Device Function Table in the Nebula platform. To access it, click 'Help' in the top right corner of the Nebula interface. Then, navigate to 'Support tools > Device function table.' This table provides a comprehensive overview of the features supported by each Nebula AP…
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How to find the list of Zyxel AP models?
A comprehensive list of Zyxel AP models is available on the Zyxel official website. Please refer to the If a specific model cannot be found, it may have reached its End-of-Life (EOL) and been removed from the library. For further details, the End-of-Life models list can be checked at Zyxel End-of-Life.
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How can I verify if a purchased license for my Zyxel AP was correctly assigned?
To verify if a purchased license for your Zyxel AP was correctly assigned, you can check the License tab in the Nebula Control Center. This tab will display all licenses, including expired and unused ones. If a license was purchased for an AP but does not appear to be assigned, follow these steps: Log into your Nebula…
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How to Activate Your Nebula Pro Pack License
Scenario If you've purchased a Zyxel router like the FWA 505 with a Nebula 1-year license and are experiencing issues with activation, follow these steps to resolve them: 1. Verify Pro License Assignment: - Ensure each Nebula device in the organization is equipped with a Pro license. 2. Access Nebula Control Center: -…