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How to resolve WiFi6 capable device connecting to the WiFi5 band?
A WiFi6 capable device may connect to a WiFi5 band for several reasons: Configuration: Ensure the AP's 2.4GHz and 5GHz radio mode is properly configured to 802.11ax. Driver or Firmware: Outdated drivers on the device may prevent or having problem with WiFi6 connections. Update to latest firmware for optimal performance.…
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Nebula Control Center (NCC) WLAN Enhancements: Removal of Implicit Load Balancing Threshold
The enhancement addresses the implicit load-balancing threshold for access points. Previously, when an access point’s radio supported more than 32 clients, NCC would display a warning message and change the access point icon color to orange, indicating "overloading." However, with advancements in wireless technology, such…
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Nebula Control Center (NCC) WLAN Enhancements: Mesh Uplink Signal Display
In environments with mesh networks, understanding the signal quality of mesh uplinks is crucial for optimizing performance. In NCC 18.20, Zyxel has added an uplink signal strength indicator for access points connected via mesh. This enhancement allows administrators to monitor mesh link quality directly within the site…
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Nebula Control Center (NCC) WLAN Enhancement: Channel Usage and Utilization Displayed Individually
Previously, WLAN channel usage and utilization data were displayed together in a single chart. This combined view made it challenging for users to analyze wireless network performance, particularly in environments with high traffic or multiple Wi-Fi frequencies, such as Wi-Fi 6 and Wi-Fi 7. To improve clarity, NCC 18.20…
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Does Zyxel AP supported TLS1.2 and TLS1.3?
With the increasing emphasis on network security, Zyxel AP has transitioned to using more secure versions of TLS, specifically TLS 1.2 and TLS 1.3. These versions offer stronger encryption and better performance, effectively mitigating modern security threats. Since AP has fully transitioned away from TLS 1.1 and now uses…
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Does the Zyxel AP support UPnP?
Zyxel access points generally do not support UPnPcas it is primarily a feature found in routers and not typically in access points. However, some Zyxel Security devices that combine routing and wireless functions might have UPnP support. It's always a good idea to check the specific model's documentation or settings for…
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Will AP in a boot loop if insufficient power?
Yes, if your AP is in a boot loop with even logs ‘ Device is rebooted by cold start! ’. The reboot loop could be due to insufficient power supply to the APs. Please check the power requirement of your AP’s model and ensure that they are receiving adequate power.
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Is there any APs that does not need Ethernet cable?
All Zyxel access points have uplink port for Ethernet cable connection, and while the AP is working in WDS/Zy-mesh/Smart mesh repeater mode the AP doesn’t require Ethernet cable connected for uplink usage.
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Why is a New SSID Named "Zyxel-XXXX" appearing from the Access Points?
The SSID 'Zyxel-XXXX' may appear for the following reasons: Factory Default Settings: When an access point (AP) is reset to factory settings, it may broadcast a default SSID like 'Zyxel-XXXX'. 'XXXX' followed by the last four digits of the MAC address. You can disable it or change it through the AP's management interface.…
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WLAN - Initial Setup Revision
To improve the user experience during the initial setup of access points, Zyxel Networks has introduced several enhancements. These changes ensure that users complete necessary configurations and have easy access to cloud management and the Nebula mobile app. Key Enhancements Mandatory SSID Change: During the initial setup…
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Wireless Health and Wi-Fi Aid Enhancements
Wireless Health Enhancement Wireless Health is a feature designed to optimize client connections by monitoring the health of each client and taking corrective actions when necessary. Reduced Client Optimization Interval: Previously, the client needed to exhibit poor health for three minutes before the AP would disconnect…
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NWA55AXE: Enhanced Authentication Services
Zyxel Networks has enhanced the capabilities of the NWA55AXE access point by adding support for full authentication services. This update brings significant improvements to this small business access point, now classified under the "Simplicity AP" category. Key Updates Expanded Authentication Options: Previously, the…
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Understanding Multi-Link Operation (MLO)
Multi-Link Operation (MLO) is a key feature of WiFi 7, offering significant advantages in throughput and latency by allowing devices to connect to an access point using multiple radios simultaneously. MLO enables devices to connect to an access point (AP) using multiple frequency bands at the same time, such as 2.4 GHz, 5…
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WBE530: The Next-Gen WiFi 7 Access Point
Zyxel Networks is proud to unveil the latest addition to our hardware lineup, the WBE530, a state-of-the-art WiFi 7 access point designed to deliver unprecedented speed and performance. Here, we'll provide an overview of its specifications and features. Key Features and Specifications WiFi 7 Support: The "BE" in WBE530…
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Comparison of the WBE530 and NWA130BE
The WBE530 and NWA130BE are Zyxel Wi-Fi 7 access points. The hardware specifications of the WBE530 are the same as those of the NWA130BE. In terms of Ethernet specifications, it features a 2.5Gbps Uplink Port and a 2.5Gbps LAN Port. For WiFi specifications, it has 2x2 antennas on the 2.4GHz, 5GHz, and 6GHz radios,…
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Why do APs keep dropping out some specific clients after change SSID profile?
This issue might be related to older network settings not being cleared from your devices. Follow the steps to delete old profiles on your devices. Create a new SSID with a different name and no password for testing purposes. Reset the network settings on your devices. Delete the existing SSID profile and try reconnecting.
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How to resolve Wi-Fi disable slot due to limited power?
The instability in wireless network may be due to insufficient power supplied to your AP. These logs indicate that the system is disabling wireless slots because of limited power. Disable slot1 due to limited power Disable slot2 due to limited power Disable slot3 due to limited power Ensuring your device receives…
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How can I ensure my AP receives enough power?
To ensure your AP receives adequate power, you need to plug with Power Adapter or configure your PoE switch to provide the correct power budget and check the power standards it supports. Insufficient power may limited AP’s capability and reduce the performance or even disable the WiFi. For each models specifications, refer…
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Why does the WiFi not start or suddenly disabled on the AP WBE660S?
The issue might be related to power limitations. The Zyxel WBE660S has specific power requirements for its operation. Here are the supported power standards: IEEE 802.3af: Not supported; Wi-Fi will be disabled. IEEE 802.3at: Limited operation; 2.4GHz 2T4R; 5GHz 2T4R; 6GHz 2T4R. IEEE 802.3bt: Full, unrestricted operation.…
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How to troubleshoot AP in boot loop?
If your APs are stuck in a boot loop, follow these steps: Attempt to boot up the AP using the dual image steps provided. This process doesn't require a console cable. After AP boot up, if the APs are still not responding, check if there are any blocked logs on your firewall or DHCP server and ensure AP can get IP without…