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How to Set up Fail Over/Fall Back?
The example instructs how to set up fail over and fall back. All management APs connect to NXC controller 1 in this example. When the NXC controller 1 fails to connect, all managed APs are controlled by NXC controller 2 by fail over setting. Once NXC controller 1 works again, the APs are back to NXC controller 1 via fall…
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How to configure with the Wizard Setting
This example shows how to get start with Wizard. It will be easier to complete the deployment configuration of the AP and the NXC. The Wizard setting includes Uplink Connection, VLAN Setting and AP Profile. The NXC will be the DHCP server for the stations, and all the guest stations must pass the captive portal…
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How to Enlarge Managed AP Number with License
This example illustrates how to increase the number of managed Access Points (APs) with a license. Each model supporting AP Controller technology has a different default managed AP capacity. To control more units than the default, it's necessary to import a license to enlarge the managed AP capacity. More information: AP…
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How to Manage APs through NXC Controller
This example shows how to use the NXC controller to manage APs via manual setting, DHCP option 138 and broadcast. In this case shown as below, there are two subnets in the environment. The APs can find NXC controller in the same subnet via broadcasting without any settings. The APs in different subnet can find NXC…
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How to download a AP date firmware by a USG/Zywall with the cloud server?
When a AP with a date firmware which is fixed some bugs or enhanced features, and also it's newer than the current AP's version which is managed by a USG/Zywall, please download the AP date firmware by the USG/Zywall with the cloud server as the following steps. 1.Change the download path in USG/Zywall by CLI commands:…
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Bookmark VoIP roaming application note - Wireless VoIP Best Practice(VoWiFi)
This application note is a guide to optimize the quality if Voice over IP on Zyxel wireless access points. Telephones had been replaced with IP-based phones using Voice over IP in many offices. Comparing to desktop VoIP phones that require Ethernet, the voice application is more convenient as it operates over WiFi on…
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How to collect the controller/ AP diagnostic info by GUI?
If you have the issue and don't know how to troubleshooting, the controller provide the function for user to collect the info and log by one press button. Go to MAINTENANCE > Diagnostics > Diagnostic > Collect on Controller > Collect now. Due to the there are many logs will be collect, so need to wait some time. If the…
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How to switch NWA 1123 Series Dual Mode AP from Cloud to Standalone mode?
How to switch NWA 1123 Series Dual Mode AP from Cloud to Standalone mode? When NWA 1123 Series Dual Mode AP is registered into the organization, it is controlled and managed by Nebula Control Center (NCC), and it is belonged to Cloud mode. Once you unregister NWA 1123 Series Dual Mode AP from ORGANIZATION on NCC, it will…
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How to upgrade firmware to controller/Access Point by FTP?
This way can do for all AP series and NXC series. Step 1: Open Windows command prompt and type “ftp 192.168.1.3” to connect to the controller via FTP. Step 2: Login as “admin” and password. Step 3: Type “bin” for transfer type. Step 4: Put
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Why can't the ZAC (ZyXEL AP Configurator) work in Windows 10?
The SNMP configuration under Windows 10 Home Edition is not installed by default. You need to install the SNMP protocol under Windows 10 Programs > Turn Windows features on or off > Simple Network Management Protocol (SNMP) and it needs to be fully configured at services.msc > SNMP Services > Properties. You can refer to…
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Can the WAC6500 series APs work with 12VDC 1.5A via power adapter?
The answer is yes and the APs will have an RF full power output. However, we don't suggest to use the power adapter without following its specification. Some unpredictable issues migh happen as bellow:1. If the power adapter always provides high power to the AP, it will speed up the power adapter damage ratios. 2. When the…
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What is the difference between firewall policy access settings "deny" and "reject" on NXC?
Both the "deny" and "reject" settings will block the traffic. The difference in their behavior is that "deny” will drop the traffic without any response, while the "reject" option will block the traffic and report back to the client that the destination is unreachable.For Example:1. If the firewall is set up to "deny", you…
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AP Feature Highlights
Standalone mode:* 2x2 : NWA1123-AC v2 (Optimized Embedded antenna) Small volume ideal for initial deployment or simple space, it is easily blends to office environment. * 3x3 : NWA 1123-AC PRO(Dual optimized antenna) Dual patterns optimized for wall-mount or ceiling-mount installations.Dual optimized antenna ideal for…
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What "reason 3" and "reason 8" of "station has deauth. log in NXC2500/5500 mean?
The reason 3 is "Deauthenticated because sending STA is leaving (or has left) IBSS or ESS". The reason 8 is "Disassociated because sending STA is leaving (or has left) BSS". The reason 3 and reason 8 are sending by a client when leaving the AP, and then AP will show this log. You can refer more reason code definition as…