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NR5101 - Loss of internet at same time every night
Hi, At around 00.05 hours UK time every night, the internet drops, resulting in any active devices at the time losing connection. It is noticeable when using the PC or watching streaming TV. Both devices are connected to a Netgear switch connected to the NR5101 over LAN. I don't seem to have any issues at any other time.…
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NR5103 VPN support
Does NR5103 support VPN? I can't see any option in the menu that is related to VPN configuration on this router. Is it possible to enable it with future updates? NR5103 is an official (NO BRAND) device so I expect it will be supported by zyxel with firmware updates.
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NR7101 Fully Turn off DHCP
I wish to have the NR7101 not giving out IP addresses, but accessible on my existing LAN with an IP address of 192.168.22.222, where my existing Lan IP range is 192.168.22.x On the Home Networking page; I've setup the LAN AP Setup to 192.168.22.222 (static IP for NR7101) with a subnet mask of 255.255.255.0 I have also…
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NR5103E IP Passthrough & Logging
Hi, First post here. Unit is latest b15 firmware from Three. Three absolutely no use in attempts to resolve issues. So… I've came here to see if any assistance available to the extent that may be possible. Thanks in advance. My NR5103E does not produce any log output. The device is in IP Passthrough mode which is working…
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Zyxel LTE-3316-M604 busy tone
Hi, I have setup the Zyxel LTE-3316-M604 4G modem router and am making use of the built in analogue telephone adapter (ATA) with some DECT cordless phones. It is all registered fine with the SIP provider and working behind the NAT with no special firewall rules and SIP ALG disabled and no STUN server set. However, I have…
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NR5101 NAT not working
Hello, I have a NR5101, Latest firmware, V1.00(ABVC.9)C0 I can access the internet without problem. When I set a port forwarding (NAT) toward my LAN-ASUS it is not working. The same configuration is working OK with my old router. Port Forwarding : Active Service name : gara1 Start Port : 99 End Port : 99 Translation start…
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NR2301 - app ZYXEL AIR
When will there be in-app support for NR2301? My system is iOS.
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NR7101 module upgrade
Hi I would like to upgrade the module on my NR7101, but the the current module software (RG502QEAAAR11A03M4G) seems to be for a NR5101, which makes me doubt how to proceed. Do I just pick the RG502QEAAAR11A03-R11A06 modem code file ?…
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Zyxel NR7101(Outdoor) eSIM
I have an issue to activating my eSIM by using Zyxel Air application. It shows me that I can activating eSIM by using iPhone 12 or later with its hotspot. But when I do that I get a failure messege. Did anyone know where is the problem or success to insatall his eSIM in it?
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Internet connection issue
hi zyxel team. , I just received my NR5103EV2 mobile broadband router and facing issue with internet connection , some times when I connect to the network i have wifi without internet connection i have checked router settings from website its showing the router connection is up , after I restarted my router will have good…
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Secondhand NR7101 - Wifi Password?
Hi, I bought a secondhand NR7101, but the antenna is missing wifi password sticker. How can I find wifi password so I can set up this router? The SN is S200Z51013023
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Nr5103 + Multy m1 with easymesh.
Hello. I got that setup In the topic (Multy m1 with 3 satellites) Everything is connected ok but i cannot modify settings with multy System. There is a option in Zyxel Air app to add satellites but multy m1 seems not to work. Should it?
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Zyxel NR 2301 Zyxel Air Login Problem
I am able to login to my Zyxel NR 2301 with the admin user from my PC and from my mobile phone. But when I want to login with Zyxel Air on my mobile phone then (after I have entered the user name and password) the login doesn't continue at the step "Logging in the Zyxel Router". What could be the reason for this? OS:…
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NR 7101 - Issue with providing internet to my switch
I have NR7101 - Connected to a Zyxel Switch l GS1200-5HPv2. It only provides internet access to one of the ports on the switch. What do I need to do one the NR7101 or on the switch so i can get Internet access on all ports on the switch? I haven't done any configuration on the switch, I have also tried another TP-Link…
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Connection troubles with NR7101 after every 24 - 48 hours
Dear Zyxel Team My NR7101 is on a remote-site ans loses connection every 24 - 48 hours (a technical has to go onsite and reset the device, wait for about an hour and then - sometimes - it works again....). I am on 100ABUV4C0 and RG502QEAAAR01A04-R11A03 from here: Advanced Downloads for 5G devices – Zyxel Support Campus…
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NR7101 5G speed
Hi I use a NR7101 with the following settings: Firmware: V1.00(ABUV.8)C0 Module version: RG502QEAAAR11A03M4G Cellurar Band: Auto Band Auto selection IP Pass Through Mode On the system info page it states %G connection My issue is speed. Regardless whether I run the speed test on the NR7101 or on my router Unifi dream…
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Connection problem with FWA710
Hello, I am located in France. I have a Orange 5G SIM Card (from the offer Orange box 5G . In home I use an ASUS router TUF Gaming AX6000 to manage Wifi / NAT / DHCP for my devices. I just bought a FWA710 to replace the indoor 5G router, which works well but I'd like to improve the connection speed. First of all, I could…
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NR7101 does not accept Username and Password after factory reset
Hi Zyxel Team, i have setup a Zyxel NR7101 and upgraded it to the following device and modem module firmware successfully: Router Firmware: 1.00(ABUV.5)C0 Modem Firmware: RG502QEAAAR11A07M4G After having just changed some wifi settings it started to reset the WAN connection every 30 seconds and kept kicking me out of the…
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NR5103 Bridge mode problems
Hi, I have a NR5103 provided by ISP and I have configured it to IP passthrough mode and disabled firewall. I'm using Asus AX4200 to do all the routing and port forwarding on my home network. It worked for some months but now Asus is dropping the Internet connection on wireless. My question is, should I do some additional…
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NR5101: Connect Zyxel Air with wifi turned off?
I want to connect my Zyxel Air app (on iPhone 15) to my NR5101 router and use the functions in the app regularly, but it seems impossible since I have turned off all wifi on the NR5101 - it is instead wired to a unit in my home mesh system (4 x Deco XE75). Is it in any way possible to connect my Zyxel Air app to my NR5101…
