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Zyxel NR5101 without IPV6 in LAN and WLAN, but IPV6 is OK in Zyxel Diagnostic
I have tried many hours several Setting and Combinations in “LAN IPv6 Mode Setup” and In “Edit WAN Interface” without any positive result. I seems the Zyxel NR5101 DHCP with IPV6 does not work for Windows 10 LAN / WLAN. The same Windows Workstation works with a integrated WWAN Modem and IPV6 is OK, during the WWAN Modem is…
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Smart Mesh NOT understanding which AP is closer
Hello everyone, I setup a wifi mesh network today and I noticed that both NWA1123ACv3 tried to connect to the root mesh AP (mod. NWA1123-AC PRO) instead of looking for the best AP available. Some issues for this reson, I mean a pair of hours lost to understand why these 3 APs were not working properly. Setting the uplink…
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NWA50AX to extend my existing WLAN
Hello, l would like to use my NWA50AX to extend my existing WLAN over ethernet so i don't have to manually switch to a different WiFi when I switch rooms. Could you provide me with an explanation how to do this with updated screenshots? thanks in advance
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Devices are having issues connecting
Every device that connects into my Flex200 seems to be requesting multiple IP address. I see many DHCP requests in the log. At this point no new device can connect in but all ready connected devices work fine (until they have to pull a new address). This is happening with windows computer that are wired in, windows…
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Switch XMG1915-10EP offline?
Hallo Leute Mein Setup: FWA710 als Router XMG1915-10EP als Switch NWA220AX-6E als AccessPoint NWA50X Pro als AccessPoint Alles ist online bis auf den Switch. Wie geht das? Der Switch betreibt alle Geräte mit PoE aber in der Nebula App ist der Offline. Ich habe eine Internetverbindung und konnte die Access Points updaten.…
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Grey Icon with lock on Smart Mesh settings
Hello everyone, I'm curious about the reason why there is an icon with a lock on it greyed out on Smart Mesh settings: On other Sites I have it green. Which is its function?
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Create WiFi temporary Guest users via API
Is there an API that allow to create and enable a Guest User to temporary access to a specific WiFi (SSID) … this enabled Guest User should be temporary (parametric value) enabled to whole Organization (so cross Sites) ? Best if at the end of enabled period added Guest user will be automatically delete at all. Thanks a lot…
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Daily connection problems NR7101 Nebula
Hi together, since about 2 weeks I have a phenomen that my NR7101 disconnects WAN nearly daily and it´s also not reachable via LAN in that case anymore. Solution for now is to restart the device. Firmware: V1.16(ACCC.0)C0 LTE Module Version: RG502QEAAAR13A02M4G My questions: 1.) How can I see all logs when device has been…
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No System/Security Logs on premise on 5G router linked to Nebula
Hello everyone, I cannot see logs when I remotely connect to indoor/outdoor 5G router managed by Nebula. Below you can see the error:
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Zyxel air app only showing 4G
I definitely have 5G as FWA 710 internet speed test on PC reporting 140mb download. (also phone carrier status reports 5G signal). Uisng the air app to best position the router but it only reports on 4G. This may be from a different tower? I need to use the app to optimise 5G form a 5G tower? Can you advise?
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Default settings in nebula ?
How to factory reset all settings to default values in nebula cloud management ? I need to reset all settings to troubleshoot network issues, but can`t find any where to reset them all besides manually factory reseting every device attached! all help is appreciated. ☺️
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Turn ff SSO and change email address on Zyxel Nebula account
I need to turn off SSO (currently linked account to google). also, how do I change the email address for the account? Thanks!
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Schedule reboot option for devices inside Nebula
Hello everyone, is there a way to schedule reboots for appliances inside Nebula? If I look into firewalls, switches and other devices I can see "Reboot" button but with no choice of scheduling it. For example: I want that some Security Routers tha I have on the field go for a reboot once a month. Like DCS channel search…
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NWA50AX: Extending existing WLAN over ethernet
Hello, I have a router that also acts as an AP. The WiFi signal, however, is not strong enough and doesn't reach all the rooms it's supposed to reach.Luckily, I have ethernet cables that go to these rooms.I wanted to use the Zyxel NWA50AX model to extend the existing WLAN in the rooms where the WiFi signal is…
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New Nebula app not able to log in
The updated app are not working on my iPad. Wen trying to log in I can not switch to numbers which I have part of my password.
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LITE60 - No uplink rate values in smart mesh network
Hello everyone, if I want to understand which is the value of uplink to a LITE60 I see no values to evaluate a better position to install the AP: You can find Uplink Tx/Rx rate only from AP to another AP and not regarding the virtual AP inside the Security Router.
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How to configure usg flex 100 ax embedded AP on NCC
Hi all, maybe coming back from vacation made me stupid, but I can't find a way to configure the integrated AP. usually, but in this case the client wants it, I don't use usg with integrated ap. Thank in advance Lorenzo
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New tab "Accessories" - What is meant for?
Hello everyone, I see a new tab inside Configs in Nebula: Same thing inside Firmware Updates: Which are these "Accessories"?
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vpn Nebula USG50
HI, I need to create a VPN with Nebula USG50, I have the basic package. Can I proceed or do I need an advanced package? Because I tried to configure following the guide but it doesn't work. Thank you
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Lost Nebula access
Hello, we lost our Nebula access, today both browser and mobile Nebula apps show only welcome screen. Our organizations and sites are gone. How to solve this and regain access? (Message to Zyxel_CSO sent, please feel free to delete this post, I can't see how to delete it myself)
