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NWA55AXE/NWA50AX mesh not working
I have two APs: NWA55AXE in my office, NWA50AX in my shop. I want them meshed together so that the NWA50AX acts as an extender. I have Smart Mesh enabled in nebula and supposedly it is enabled, but it just isn't working even when they're in the same room I cannot ping the NWA50AX and it is flashing Green/Orange. According…
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log in out of nebula
I'd like use the direct access to my USG50…but I obbligated to log into nebula. Is there any solution for edit the usg trought the log of the ip? Beacuse I dont see more the mask of the log. Thanks in advance Antonello
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My access point is turning off and on constantly. Ive seen this email 100s if not 1000s of times
Has anyone seen this before? I am replacing it with a different AP but thought I would ask anyway. Also a different issue, but when I log into the web GUI of my AP (NWA1123-ACv2) there is no way to configure the WiFi SSID, password, etc. This is only configurable from the Nebula control center. However when I look up the…
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USG Flex 100 Stuck In ZTP Mode And Can't Be Configured In Nebula
We have been trying everything to get this USG Flex 100 Firewall to appear in Nebula. It shows but is steadily in ZTP Mode, and none of the features are available. We have tried email provisioning and USB but have failed to succeed! Thanks in advance for your assistance. What can we do to get all of the features of the…
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Assigning private Vlans to zyxel AP SSID
Is it possible use a zyxel AP to tag an SSID so the SSID connects to a private vlan? I have not purchased any zyxel APs yet I’m just trying to familiarize myself with all the options. Thank you
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Is there a option to save config for a firewall or switch in Nebula
I would like to know if there is a option or if this is on a roadmap to build in, for de admin to save a config (template) of a firewall or switch. There are two reasons why I would like to use this: 1: When making changes, it is common practice to have a "backup" of the previous working conditions. So there is a way to…
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Nebula app keep logging me out
After a while without use, the app keep logging me out, so that I have to log back in, it’s freaking irritating, use iPhone iOS 16.1.2 version, anyone else having this issue ?
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External Captive Portal (OPNsense) in Nebula possible?
Hi, is an external captive portal from OPNsense possible with Nebula, NWA210AX access points and USG Flex 200 as firewall? How to configure in Nebula? Thanks!
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GS1915 VLAN Not Showing in Nebula Cloud
I configured some VLANS on the GS1915 switch using the web configurator and connected it to the Nebula Cloud Center. I noticed the VLANs I created are not showing up in NCC. Is this an expected behavior?
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[NEBULA] NWA-1123 ACHD - Dynamic VLAN assignment
Hi, does the NWA-1123 ACHD support "dynamic vlan assignment" from a RADIUS server? I know that some switches by Zyxel are capable of that but somehow I am not able to get it to work with the mentioned device. I am trying to do this via a freeradius policy: update reply { &Tunnel-Type = 13, &Tunnel-Medium-Type = 6,…
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USG Flex no Nebula connection and gateway timeout after few hours of running
Hi, since 3 days my USG Flex 200 has no nebula connection after a few hours of running and i cannot login through the web interface. When I try to login with "support" username I get the following error: Gateway Timeout The gateway did not receive a timely response from the upstream server or application. zyxel support…
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NSG100 - Can´t register to another account
We have NSG100, that we removed from another account. This model doesn´t have QR-code in it, so i have to add it manually in Nebula App. However, after manually entered serial and MAC it says "device already registered to another account". When i try register it from portal.myzyxel.com, it only says "device has already…
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Security Alert monitoring by email
Excuse me if this has already been asked or mentioned a few times before within this community, but why isn't there any mechanism in the Nebula cloud to alert ie. by email in particular on such issues as Web Filtering, Anti-Malware and IPS from our clients when such issues are detected? No one wants to sit in front of a…
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Guest SSID disappear - NWA50AX
Hi. When the APs have been turned on for several hours without traffic on the guest ssid, it disappears. It doesn't show up again until I reboot the APs. Thank you.
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Forced Firmware Rollout
Anyone else seeing the appliances being upgraded this morning?
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Nebula Pro Trial Pack License Not Working
Hello, I activated the Nebula Pro Trial pack 30 day license. However there is a banner on top saying I am using the Base pack. How do I apply the trial license? Thank you.
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NWA55AXE disconnects
Good evening, I actually bought two Zyxel NWA55AXE as an outdoor replacement to a Fritzrepeater. I am in the situation that I work from the mobile for my employer. For this reason, I always have to dial into the VPN accordingly. With the Internet provider I have myself that works. With my office, however, I have rented,…
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scr 50 axe
Hi, I have a problem : the lan connection is not stable. Since this morning, I had twice a disconnection and had to turn off and on the SCR. What can i do to have a stable connection. The WIFI is working… but I have a number of PC's and printers connected. Thanks and have a good evening Yves
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I want to delete account
i want to delete MyZyxel Account and this account
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Problem Wifi Calling
Hi, Sorry for my bad english. I'm a problem with a smartphone to Wi-fi calling. We installed a Zyxel wifi hotspot (model: NWA1123ACv3, firmware version 6.3). On a Samsung Galaxy A52s 5G, Wifi calling does not work with this hotspot. it works on other wifi delivered by other hotspots (not zyxel) Wifi calling from other…
