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WiFi clients does not connect to the 5GHz band anymore
All WiFI clients connect only to the 2.4GHz band. All SSIDs are configured for 2.4GHz and 5GHz. Until recently, this worked normally and clients preferred to connect to the 5GHz band. I am exclusively running MWA110AX access points in the Nebula Cloud. "Band select" is activated. No settings were changed in Nebula, but…
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L2TP VPN Active Directory authentication do not work
Hi everyone, I'm trying to set up an L2TP/IPSec VPN with AD authentication but it does not work because my user is rejected. The appliance is a USG Flex 100 managed by Nebula. First of all, I add my AD to Nebula And I configure the VPN server with my AD for authentication Then I add a test user to my AD users And finally,…
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[NEBULA] Deauth by STA Timeout reason 2
Hello, some clients on my WLAN Network are randomly disconnecting themselves with the following message: Station: [MAC] has deauth by STA Timeout on Channel: 44, SSID: [SSID], 5GHz, Tx/Rx: 16160688/1367848 Bytes. reason 2, Interface:wlan-2-1 One of them has to restart the WLAN-Adapter to be able to reconnect again (Samsung…
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NWA210AX lower transmit power on 5GHz compared to NWA90AX
I really don't understand why my NWA210AX shows transmit power of 16 dBm on lower 5GHz channels (36 to 64) when NWA90AX shows 23 dBm on the same channels on same place with same regulations applied and same channel width (80MHz). Can you explain the difference? When switching to channels of higher band (100 to 140),…
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My clients, mostly IOT devices are being disconnected daily NWA50AX
I have 2 NWA50AX access points My clients, mostly IOT devices are being disconnected daily if I reboot the devices, everything reconnects. I've tried numerous things (unable to remember what, following advice on other threads etc) really spoiling my experience now, things like thermostats are bing disconnected and I'm…
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Migration / Checklist NSG to USGflex // Nebula
Hi everybody, I am trying to find out the best pathway for a migration from an NSG100 to an USGFlex200 at one of our sites --- all nebula managed. From this forum I (seem to) know, that a real migration is not possible; rather a step by step re-installation. So please: what is the best way to migrates in a proven…
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One unique device only for one voucher
Hello I like to know if is possible and if yes how to manage in Nebula Voucher that one code can be used only for one device it means if I use voucher code I can't login to WLAN with this code from any other device.
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Nebula route-based VPN to Azure
Hi, is it possible to set up a route-based VPN to Azure from Nebula?I can get it to work with single subnets on each side, but not when there are multiple subnets.
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zyxel NWA1123ACv3 standalone access fail
After connecting and registering, i accessed the router's page, via the ip that appeared in the nebula app. (192.168.1.20)The login screen opened, i entered the default user and password, admin/1234, but without success. I reset the equipment and even so it does not login with the default factory login.
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No internet connection with NWA50AX
I have a new NWA50AX which is connected to internet but when connecting a PC or mobile phone to it, the result is "no internet connection". What should I do to have the internet connection working?
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USG FLEX 100 - APPLICATION PATROL
Dear support, i need to apply "APPLICATION PATROL" on this device, but our final customer want that for every static IP a different "APPLICATION PATROL" will be enabled (not rejected), for example the IP 192.168.0.101 can do only outlook, the IP 192.168.0.102 can do only outlook and https surf, the IP 192.168.0.103 can do…
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Error Nebula VPN L2TP
Hello, I have a problem with my L2TP VPN on my USG FLEX 200. Previously the VPN worked well but suddenly an error message appeared on Windows 10 client workstations "the l2tp connection attempt failed because the security has encountered a "nebulous" error. Anyone have a solution? Thanks
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Setting up a new user does not work
I would like to set up an additional administrator in NCC. For this I have created under: Organization-wide => Cloud authentication to create a new user. Under the entered e-mail address the new user gets a mail with his access data and a link.Unfortunately, after logging in, this link leads to a page: "Update your account…
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Ownership change
How do I change myself from admin to owner?
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NSG100 throughout
Hi all, I see on the zyxel spec that the NSG100 is 90Mbps with AV and 450Mbps without it. https://www.zyxel.com/uk/en/products_services/Nebula-Cloud-Networking-Security-Gateway-Nebula-Cloud-Managed-Security-Gateways/specification I have a system that has just been upgraded to a faster broadband and now I need the NSG100 to…
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where can I see which vouchers have been used
Hey folks,We can not find out which vouchers in nebula already have been used, we can only filter and see the unused, deleted, activen and expired ones. Those which have been used and we have plenty of them, are not visible. Is there a log file or something? kind regardsHeli
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Change Nebula Owner (Free Version)
Hi, According to the other posts to change the owner of a nebula account on the free version has to be done via private messages here? Our previous technical director has left and I need to change the owner to myself, as I can't raise a support request on the free version.... here I am :) Ta Ian
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How do I set working schedules for a specific client?
Hello, I would like to restrict my kids from going on the web during night hours, but the Wifi should remain on for the rest of the home devices. How can i configure nebula to operate in such a way ? Thanks
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Country in radio settings
Any suggestions on how to change the country on my radio settings. Currently it is saying US, even though I am in the UK. When I try to change it and save, I am displayed a error that one AP is detected as in the US. The nebula website also shows my login to be from the US. There appears to be a handful of GEO-IP services…
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captive portal on NWA90AX
where is captive portal menù on nwa90ax access point ? Thanks
