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Application Patrol Issue Nebula Devices Do Not Upgrade No News !!
Hello support, Yesterday an automatic upgrade to the latest firmware should have been done at 2pm+1 but for a customer complete org it didn't happen. Worse : I can see that an upgrade is available but when I click on "upgrade now" it doesn't do anything. All sites are impacted ! Even a schudeled upgrade does not work,…
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are there any public HTTP RESTful APIs for the Nebula portal ?
Hello, are there any public HTTP RESTful APIs for the Nebula portal ? Ideally I would be able to integrate APoints information into my own portal... if these API exist but are not yet public I'd happy to test them.... thx
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I was buy second hand Zyxel NWA1123-AC PRO and its register already
Hi looking for help, I was buy second hand Zyxel NWA1123-AC PRO and its register already and I cant setup is anyone who can help me with? I have this AC with box and all paperwork even with first owner address on the box. Please tell me that its possible fix that. Thanks
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Setting up DDNS on ATP100 in Nebula
I need a Nebula Plus or Pro Pack License to add dynamic dns (DDNS) on my ATP100? I cannot find this menu over Nebula, though I had it set up previously when connecting directly through my LAN. Also - Is it normal that I am locked out of the ATP100 locally while it is connected to Nebula? Is there a way to access locally or…
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Recovery Steps for Nebula USG FLEX/ATP Series Application Patrol Signature Issue
Symptom: The App Patrol signature release V1.0.0.20220310.0 may create parsing error on device for both on-premises and on-cloud modes, application patrol daemon will not work well after updating this new signature though the rest of UTM features keep running. However, the worst case is that device may get stuck if device…
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USG ATP / FLEX high CPU usage -> reboot: doesn't come up, SYS blinking forever
I'm managing some USG FLEX (100, 200, 500) in Nebula, for different customers.Starting from yesterday March 10 at 21:30 UTC, all firewalls are using much CPU.Today I have restarted 2 USG FLEX (a 100W and a 500) and are no more working now, they don't come up, don't boot.Is someone experiencing this situation?
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[Nebula Demo] How to Configure Nebula NR5101 Mobile Router with NCC?
With the latest update of Nebula, the Zyxel Nebula cloud management solution has now included the Nebula Mobile Router series lineup, adding its WAN failover feature support along with Nebula access points, switches, and gateways in one single platform. The integration not only provides non-stop Internet communication…
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Possible to add a description or rename VLANs?
Is it possible to add a description to VLAN's? It would be really helpful to have a quick reference in Nebula for them.
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VLAN Wireless & Nebula
firstly the customers network which is looked after by a third party. They have 2 vlans VLAN 1 is the office and default network IP Range 192.168.252.xxx VLAN 10 is the guest network. IP Range 172.10.10.xxx The IT company have programmed a port on there switch for me to connect to. When i connect my laptop to this port…
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NWA50AX multiple ap poor wifi performance
Hi! Am looking for some advice on some poor observed wifi performance in a small installation of 2x NWA50AX APs. Topology: 2x NWA50AX APs, PoE powered, each with 1 gb ethernet backhaul to layer 3 switch, same VLAN, 1 gb FTTP, APs installed on separate floors of residential building - wall mounted Configuration: NCC…
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WAC6552D-S discontinuous connection
Dear Zyxel, Please help resolve the AP why the connection is lost, attached pscr. Thank you!
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NWA210AX Firmware Available and won't update
Every time I try to update I lose the AP for 10 minutes and it doesn't update. Log says it downloaded and updated the firmware but Nebula shows Old firmware and that there is an update available.
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Impossible de désactiver le réseau invité
Bonjour, Il m'est impossible de désactiver le mode réseau invité sur un SSID sur deux ! le bouton reste grisé Avez vous une idée ?
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NCC - Save button greyed out
I have a client who has come back to life after Covid and I've just brought his Nebula NCC subscription back to current. Now, I'm trying to make some changes to his setup but am finding that the SAVE option is greyed out. I don't remember ever having this issue previously. Any idea why the SAVE button would be greyed out…
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Configure Site to Site VPN with Public IP's?
Hi - I need to extend public IP address over the VPN site to site. I have an NSG100 in a data centre and an NSG50 in the office. I need to tunnel public static IP's via the NSG100 which is connected via WAN1 to our own public subnet - so that devices we configure in the office will work as if they were sat in our rack in…
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Setting up DDNS on ATP100 in Nebula
Do I need a Nebula Plus or Pro Pack License to add dynamic dns (DDNS) on my ATP100? I cannot find this menu over Nebula, though I had it set up previously when connecting directly through my LAN. Also - Is it normal that I am locked out of the ATP100 locally while it is connected to Nebula? Is there a way to access locally…
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NWA50AX download speed progressively degrades
Hello, I have the following setup: 2 NWA50AX acting as APs. They are connected via LAN cables to a router which also provides another AP.All 3 devices use the same SSID.My internet connection at the router is 500Mbits/s download and 250Mbits/s upload. Unfortunately one NWA50AX's download speed degrades progressively to…
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Unable to go above 20mhz channel width with DFS channels
Hello, For my network I use an NWA50AX and DFS channels have been causing issues. The non DFS channels allow me to bond them to allow an 80mhz channel width. Whenever I try to use any DFS channel for the reduced noise, even enabling all of them and letting DCS figure it out, no channel bonding occurs and instead only uses…
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Is there a way of blocking users viewing adult websites via the Nebula control centre?
I would like to block anyone viewing adult material whilst connected to NWA1123-AC PRO A.P. via the nebula control centre. Is this possible?
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[NEBULA] SNMP Management
I enable SNMP in NCC and add Zyxel MIBs (supplied by Zyxel support team) to my NMS system. I can get some metrics (not all) from MIB only for NSG, but not from NAP and NSW. What is possible to manage over NCC SNMP access?
